Senior Project Manager (SAP SD/SM), IS&T Enterprise Systems

Apple’s SAP Global Systems organization within IS&T has an opening for EPM to participate in and drive initiatives supporting Customer Service Management business areas. We are looking for a highly motivated, creative and hands-on project manager to join our team.

Want to be challenged to think creatively? Ready to be part of a team that makes a difference? Apple’s IS&T manages key business and technical infrastructure at Apple – how online orders are placed, customer experience with technology in our retail stores, reseller sales and services, network capacity needs around the world and much more.

6 years experience in SAP Functional and Project Management working in a Service Management, Sales and Distribution or Order Management environment

6 years experience in SAP SD/SM

Bachelors Degree in Computer Science, Information Technology or a related field or equivalent years of experience.

Preferred Qualifications

Experience in leading cross-functional global teams on complex projects

SAP configuration experience in the service management/OTC functional (service notifications, service contracts, quotes, order generation and processing, pricing, contract management)

Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.

Knowledge of ABAP/4 development code reading and debugging, SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, or Business Technology Platform.

Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers, and insurance partners.

Strong communication skills with ability to work on multiple projects simultaneously with minimal supervision.

Enterprise Systems is part of IS&T and owns the technology behind Apple’s SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world’s largest single-instance SAP deployment - a platform that sustains Apple’s global supply chain and the integrity of its core financial systems.