Application Support Specialist

Provides technical customer support for MEP estimating software, assisting with setup, configuration, implementation, and usage. Troubleshoots software issues through phone, email, chat, and web channels; explains technical concepts to diverse users; and collaborates with support, development, and product teams to improve application quality and customer experience. The role is primarily on-site during business hours and has no travel requirement., * Serve as a primary support liaison to assist customers with software setup, configuration, implementation, and overall usage across AutoBid, Accubid, and Estimation Desktop.

• Troubleshoot and resolve complex technical issues dynamically via telephone, email, live chat, and web-based support channels.

• Translate complex technical concepts clearly to empower diverse end users ranging from advanced IT specialists to core software users.

• Partner collaboratively across support, development, and product teams to continuously improve application quality and customer experience., In-Office or Remote United States Senior level Senior level Professional Services * Industrial * Manufacturing Provides expert technical support and product guidance for refractory products, analyzes customer application needs, and develops lining designs and installation methods. Supports product development, launches, promotions, market and portfolio analysis, and product rationalization. Delivers training and industry presentations while collaborating with R&D and cross-functional teams on complaint investigations, failure analysis, and market growth strategies. Top Skills: ExcelMicrosoft Office SuiteMicrosoft PowerpointRefractory Installation MethodsRefractory Products Calderys

Technical Support

2 Months Ago In-Office or Remote United States Mid level Mid level Professional Services * Chemical * Industrial * Manufacturing Provide expert technical support and product/application guidance for refractory products; develop market growth strategies, product launches, promotions, and business cases; perform application analysis, collaborate on failure investigations, conduct market and portfolio analysis, and present at industry events. Top Skills: ExcelMicrosoft Office SuitePowerPoint CrowdStrike

• Proven critical thinking and troubleshooting skills with standard computer systems and logic-driven issue resolution.

• Strong written and verbal communication abilities with a customer-oriented approach.

• Ability to work autonomously and thrive in fast-paced or time-critical environments.

• Adept at navigating and utilizing AI-powered support tools such as chatbots and virtual assistants.

Bonus Points For:

• Construction industry experience specific to Electrical and Mechanical trades.

• 1-3 years of experience in technical customer support or call center environments.

• Hands-on familiarity with Accubid software products.

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range $18.51-$23.13

Pay Rate Type Hourly

Bonus Eligible? No

Commission Eligible? No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date., 145K-220K Annually Senior level 145K-220K Annually Senior level Cloud * Computer Vision * Information Technology * Sales * Security * Cybersecurity Leads product marketing strategy for CrowdStrike’s cloud risk and developer security portfolio. Owns positioning, launches, messaging, analyst engagement, field readiness, technical content, competitive strategy, thought leadership, and adoption. Partners with Product and CTO leaders to shape roadmap and market direction, creates technical proof for cloud and application security audiences, and uses customer, pipeline, usage, and competitive insights to improve business outcomes. Top Skills: Ai TechnologiesAspmAWSCi/CdCiemCloud Vulnerability ManagementCnappContainer SecurityCspmExposure ManagementGCPImage SecurityInfrastructure As CodeKspmKubernetesAzureSoftware Composition Analysis

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Ready to make a tangible impact on global construction while working with cutting-edge technology? Trimble is looking for a passionate problem-solver to connect with customers, resolve complex software challenges, and help shape the future of MEP Estimating software!, Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. For more information, visit: construction.trimble.com., At Trimble, we’re not just a company that “does good”-we are a team dedicated to making a tangible, positive Real-World Impact.

We build innovative solutions designed to solve the world’s most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

• You’ll work on projects that truly matter: Our purpose-driven culture means you’ll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

• Collaborate with like-minded people: Our strong internal culture is a “hidden gem.” You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We’re a company of “visionary pragmatists” who think boldly and build things that work.

• Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You’ll find an entrepreneurial spirit where success is often “self-authored,” empowering proactive “doers.” Application Support Specialist, Technical Support Engineer, MEP Software, Accubid,

AutoBid, Estimation Desktop, Construction Technology, Customer Support, IT Support, Software Troubleshooting, Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble’s Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.