IT Hardware (Asset) Administrator job in New York

Tech Brains Solutions Inc
New York, NY, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Excel JIRA Configuration Management Databases Issue Tracking Systems Lookup Table Windows PowerShell Software Licensing

Job description

IT Asset Management Coordinator - this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include: &bull Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information &bull Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager &bull Process and coordination for all computer repairs with vendors &bull Provide timely communication on issue status and resolution &bull Maintain ticket updates for all reported incidents &bull Physical counting/audits of all IT Hardware &bull Support for the IT Service Catalog for the company technology’s implementation and upkeep &bull Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services

Requirements

&bull 2+ years of technical inventory experience [strong hardware/software support] &bull Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup &bull Experience managing and tracking IT Hardware or procurement of hardware/software &bull Experience with data entry and ticketing systems (preferably JIRA) &bull Experience with physical counts/auditing of IT hardware &bull Excellent customer service and the ability to interact with clients &bull Must be able to lift/move 25lbs and be able to assist in unboxing equipment

Preferred Skills

What will make a candidate stand out: &bull Familiarity with ZIP &bull Familiarity with CMDB &bull Vendor management experience &bull Software licensing/renewal experience &bull PowerShell experience

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