IT Applications Manager - (Lead Information Technology Systems Specialist)

Phoenix is the fifth largest city in the nation and a complex municipal organization delivering essential services to residents, businesses, and regional partners. The City of Phoenix Water Services Department (WSD) Technology Services Division is seeking a senior-level Applications Services Manager to provide strategic oversight and operational leadership for the enterprise application portfolio supporting municipal water and wastewater services. This role is responsible for guiding application lifecycle strategy, modernization planning, vendor engagement, and portfolio optimization, ensuring applications align with organizational priorities and deliver measurable business outcomes. The Applications Services Manager serves as a strategic portfolio leader with deep technical fluency, capable of aligning technology investments with business objectives, managing risk, and ensuring the long-term sustainability, security, and reliability of business-critical applications. While not a hands-on developer, the role requires sufficient technical depth to effectively oversee engineering teams, assess architectural and lifecycle decisions, and guide complex technical initiatives.

• Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.
• Bachelor’s degree in computer science, math or a related field.
• All finalists for positions are subject to a criminal background check applicable to the department or position. For information regarding pre-screening and driving positions, The minimum qualifications listed above, plus:
• Minimum 10 years of experience:
• Overseeing application development, upgrades, integration, testing, deployment, and sustainment activities.
• Managing application-related operational budgets and Capital Improvement Projects (CIP).
• Six years of experience:
• Managing or overseeing enterprise application environments within a large, complex organization.
• Supporting modern and legacy programming or scripting technologies (e.g., PowerShell, SQL, and similar platforms).
• Demonstrating the ability to align application technologies with business objectives and translate strategic initiatives into operational execution.
• Four years of experience:
• Application portfolio rationalization, modernization planning, or lifecycle governance.
• Supporting audits, disaster recovery planning, and continuity of operations for enterprise applications.
• Developing dashboards and analytics using Power BI or comparable tools.

Pay Range: $104,728.00 to $154,731.20 annually.

Hiring Range: $104,728.00 to $147,368.00 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 073. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page., A comprehensive benefits package is offered which includes: Traditional pension with employer and employee contributions,

• for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.