Database Administrator (DBA)

Data Analytics; Power Apps; MS SQL; Power Automate; ServiceNow; PowerBI; SQLJob Details:Digital Workplace (DW) enables all colleagues to do exceptional work in a complex, dynamic, and evolving environment.You will work within our TechCare Operations: Blueprint team, partnering closely with database engineering, application, and infrastructure teams to ensure the reliability, performance, and security of enterprise database platforms.You will support mission-critical systems and help drive database strategy, standards, and operational excellence.Critical Focus AreasAdminister, maintain, and optimize enterprise database systems to ensure high availability and performanceMonitor database health, troubleshoot issues, and resolve incidents in a timely mannerImplement database backup, recovery, and disaster recovery strategiesEnsure data integrity, security, and compliance with enterprise standardsSupport capacity planning, performance tuning, and scalability initiativesCollaborate with engineering teams to support application deployments and database changesKey ResponsibilitiesManage and support database platforms (e.g., DB2 z/OS, Oracle, SQL Server, PostgreSQL, Netezza) across development, test, and production environmentsPerform database installation, configuration, patching, and upgradesMonitor database performance and proactively tune queries, indexes, and configurationsImplement and maintain backup, recovery, and high-availability solutions (e.g., replication, clustering)Troubleshoot database-related incidents, perform root cause analysis, and implement preventive measuresPartner with application and product teams to review database designs and ensure optimal data structuresEnforce database security standards, including access controls, encryption, and auditingAutomate routine DBA tasks using scripting languages (e.g., Python, Shell, PowerShell)Document database configurations, processes, and operational proceduresSupport data migrations, releases, and environment refreshesParticipate in on-call support rotations and incident responseEducation & ExperienceDatabase administration experience in a professional environment and/or comparable experience such as:Experience administering one or more database platforms (e.g., DB2 z/OS, Oracle, SQL Server, PostgreSQL, Netezza)Familiarity with database backup/recovery, high availability, and disaster recovery conceptsExperience with performance tuning and query optimizationExperience with scripting/automation (Shell, Python, PowerShell, etc.)Familiarity with Agile or other rapid application development methodologiesUnderstanding of distributed systems and multi-tier architecturesBachelor’s degree in computer science, engineering, or related field required; advanced degree preferredPreferred QualificationsExperience with database monitoring and observability toolsKnowledge of cloud database platforms (AWS RDS, Azure SQL, etc.)Experience with data modeling and database design principlesFamiliarity with NoSQL databases and big data platformsHigh-Performing BehaviorsProactively identifies and resolves database performance and reliability issuesChallenges the status quo and drives continuous improvement in database operationsStays current with database technologies, tools, and industry trendsCommunicates clearly with technical and non-technical stakeholdersCollaborates effectively across teams to achieve shared objectivesDemonstrates ownership, accountability, and strong problem-solving skillsAdapts quickly to changing priorities and operational needsKnowledge / SkillsStrong understanding of database administration concepts (backup/recovery, performance tuning, security, and availability)Ability to analyze and resolve complex database issuesKnowledge of data structures, indexing strategies, and query optimizationUnderstanding of metadata management and database architecture

• Database administration experience in a professional environment and/or comparable experience such as:
• Experience administering one or more database platforms (e.g., DB2 z/OS, Oracle, SQL Server, PostgreSQL, Netezza)
• Familiarity with database backup/recovery, high availability, and disaster recovery concepts
• Experience with performance tuning and query optimization
• Experience with scripting/automation (Shell, Python, PowerShell, etc.)
• Familiarity with Agile or other rapid application development methodologies
• Understanding of distributed systems and multi-tier architectures
• Bachelor’s degree in computer science, engineering, or related field required; advanced degree preferred, * Experience with database monitoring and observability tools
• Knowledge of cloud database platforms (AWS RDS, Azure SQL, etc.)
• Experience with data modeling and database design principles
• Familiarity with NoSQL databases and big data platforms

High-Performing Behaviors

• Proactively identifies and resolves database performance and reliability issues
• Challenges the status quo and drives continuous improvement in database operations
• Stays current with database technologies, tools, and industry trends
• Communicates clearly with technical and non-technical stakeholders
• Collaborates effectively across teams to achieve shared objectives
• Demonstrates ownership, accountability, and strong problem-solving skills
• Adapts quickly to changing priorities and operational needs, * Strong understanding of database administration concepts (backup/recovery, performance tuning, security, and availability)
• Ability to analyze and resolve complex database issues
• Knowledge of data structures, indexing strategies, and query optimization
• Understanding of metadata management and database architecture