Senior Scrum Master

Capgemini
Portsmouth, NH, United States
3 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$66,102.0 - $103,293.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Agile Methodology Confluence JIRA Capability Maturity Model Collaborative Software RAID Scrum Methodology Release Management Information Technology Atlassian Tools Tools for Reporting

Job description

Agile Leadership & Coaching:

  • Serve as Lead Scrum Master across multiple Agile teams.
  • Provide leadership, mentoring, and guidance to 2 to 3 Scrum Masters.
  • Drive consistent Agile and Scrum practices across teams.
  • Coach teams, Product Owners, and stakeholders on Agile principles and continuous improvement.
  • Foster a culture of accountability, collaboration, transparency, and continuous learning.

Team Facilitation:

Facilitate all Scrum ceremonies including:

  • Sprint Planning
  • Daily Standups
  • Sprint Reviews
  • Sprint Retrospectives
  • Backlog Refinement
  • Ensure teams maintain healthy Agile metrics and predictable delivery.
  • Create psychologically safe environments that promote innovation and collaboration.

Dependency & Risk Management:

  • Identify, track, and manage cross-team, cross-program, and external dependencies.
  • Proactively remove impediments impacting delivery.
  • Facilitate dependency resolution across multiple delivery streams.
  • Maintain visibility of risks, issues, assumptions, and dependencies (RAID).
  • Escalate critical blockers to leadership with mitigation recommendations.

Stakeholder Management:

Collaborate with:

  • Product Owners
  • Business Stakeholders
  • Architects
  • Engineering Managers
  • Program Managers
  • Client Leadership
  • Delivery Leadership Teams
  • Drive alignment across multiple stakeholder groups.
  • Facilitate decision-making and conflict resolution.
  • Manage stakeholder expectations through effective communication and transparency.

Executive Reporting & Governance:

  • Prepare and present delivery updates to senior leadership and executive stakeholders.
  • Develop and maintain Agile dashboards and reporting frameworks.

Track and report:

  • Sprint Progress
  • Velocity Trends
  • Predictability Metrics
  • Dependency Status
  • Risk Exposure
  • Release Readiness
  • Deliver concise executive summaries highlighting delivery health, risks, and action plans.
  • Support governance reviews, Quarterly Business Reviews (QBRs), PI Planning, and leadership review meetings.

Scaling Agile Delivery:

  • Coordinate activities across multiple Agile teams.
  • Facilitate Scrum of Scrums and cross-team planning sessions.
  • Support SAFe, Large Scale Scrum (LeSS), Scrum@Scale, or other scaled Agile frameworks.
  • Drive continuous improvement initiatives at program and organizational levels.

Mentoring & Capability Development:

  • Mentor Scrum Masters to improve Agile maturity.
  • Conduct coaching sessions, workshops, and knowledge-sharing forums.
  • Support Agile transformation initiatives.
  • Contribute to Agile Community of Practice and organizational capability development., * Delivery predictability and sprint success rate.
  • Effective resolution of cross-team dependencies.
  • Agile maturity improvement across teams.
  • Leadership satisfaction with reporting quality and transparency.
  • Improvement in team health and stakeholder engagement.
  • Successful mentoring and development of Scrum Masters.
  • Reduced delivery risks and improved release outcomes.

Requirements

stakeholder management dependency management JIRA & Confluence scrum master Reporting & Collaboration Tools Scrum ceremonies Risk & Issue Management CSM / PSM / SAFe Certifications

  • We are seeking an experienced Senior Scrum Master to lead Agile delivery across multiple teams while providing leadership and guidance to a team of Scrum Masters. The ideal candidate will be a servant leader with strong Agile expertise, exceptional stakeholder management skills, executive-level reporting capabilities, and proven experience managing cross-team dependencies in complex enterprise environments.
  • This role will not only facilitate Agile ceremonies and team effectiveness but will also act as a strategic partner to Product Owners, Delivery Leaders, Program Managers, and senior executives to ensure successful delivery of business outcomes., * 10+ years of IT experience.
  • 5+ years of Scrum Master experience in Agile environments.
  • Experience leading multiple Agile teams simultaneously.
  • Experience managing or mentoring Scrum Masters.
  • Strong experience working within large enterprise programs.
  • Proven track record managing cross-team dependencies and stakeholder engagement.

Certifications:

Preferred::

  • Certified Scrum Master (CSM)
  • Professional Scrum Master (PSM)
  • SAFe Scrum Master (SSM)
  • SAFe Advanced Scrum Master (SASM)
  • SAFe Release Train Engineer (RTE)

Agile & Delivery Expertise:

  • Scrum
  • Kanban
  • SAFe
  • Lean Agile Practices
  • Agile Metrics & Reporting
  • Program Increment (PI) Planning
  • Release Planning
  • Dependency Management
  • Risk Management

Tools:

Hands-on experience with:

  • Jira
  • Confluence
  • Microsoft Teams
  • Excel and Executive Reporting Dashboards, * Servant Leadership
  • Influencing Without Authority
  • Coaching & Mentoring
  • Organizational Agility

Communication:

  • Executive Presentation Skills
  • Stakeholder Management
  • Conflict Resolution
  • Facilitation Excellence

Delivery Management:

  • Dependency Management
  • Risk & Issue Management
  • Roadmap Alignment
  • Strategic Planning

Business Acumen:

  • Outcome-based Delivery
  • Value Stream Thinking
  • Continuous Improvement
  • Client Relationship Management

Benefits & conditions

The pay range that the employer in good faith reasonably expects to pay for this position is $31.78/hour - $49.66/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

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