UX Designer
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Role details
Tech stack
Job description
- Collaborate with cross-functional partners to define and design the rider experience during key pickup and dropoff moments.
- Leverage existing UX patterns to create UX rider flows, scenario mapping, and UI concepts that enable fast iteration.
- Develop quick digital and physical prototypes to test ideas early and de-risk decisions through continuous usability testing.
- Present feedback clearly and use metrics and data to generate actionable insights that improve the experience.
- Travel to service locations for site-specific analysis and experience testing to ensure designs reflect real-world conditions., * Opportunity to help define, design, and deliver a best-in-class customer experience through innovative product and service design.
- Work on meaningful, human-centered design challenges focused on interaction paradigms and AI-adjacent experiences.
- Collaborate with designers, researchers, engineers, and product managers to turn rider needs into usable, accessible experiences.
- Build trust and increase customer value by creating seamless flows, intuitive interfaces, and delightful interactions.
- Contribute to a culture that champions human-centered design and continuously improves through testing and iteration.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Requirements
- 3-5 years of experience in Interaction, Service, or UX design, with a portfolio showcasing relevant work.
- Strong problem-solving skills and proven user empathy, with the ability to map problems into clear UX flows and scenarios.
- Expert knowledge of design tools such as Figma, Adobe, After Effects, or similar tools to visually express design work.
- Experience with problem mapping, UX flows, and animation, including the ability to communicate interaction concepts effectively.
- Ability to leverage AI tools to improve efficiency in the design process, while maintaining high-quality, user-centered outcomes.
About the company
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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