It Manager
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Role details
Tech stack
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Job description
Planning NIST 800 Visionary Operations Leadership Innovation Communication Microsoft 365 Cyber Security Cloud Services Access Controls Managed Services Computer Science Asset Management SAP Applications Business Systems System Lifecycle SAP Business One Business Software Incident Response CompTIA Security+ Disaster Recovery Endpoint Security Project Management Telecommunications SAP Business Suite Information Systems Business Continuity Cloud Infrastructure Microsoft SQL Servers System Administration Information Technology Engineering Design Process Enterprise Resource Planning Identity And Access Management Information Technology Operations Troubleshooting (Problem Solving) Certified Information Security Manager Information Technology Infrastructure Library, We are seeking an experienced IT Manager to lead IT operations, infrastructure, cybersecurity, business systems, and technology planning. This position will oversee internal IT resources and external managed service providers (MSPs), ensuring reliable and secure technology operations while supporting continued business growth., * Oversee day-to-day IT operations, including networks, servers, endpoints, cloud services, telecommunications, and enterprise applications.
- Manage IT service requests, escalations, system availability, and performance.
- Lead infrastructure upgrades, technology deployments, and system lifecycle management.
- Maintain disaster recovery, backup, business continuity, asset management, and system documentation.
- Lead cybersecurity initiatives, including access controls, MFA, endpoint protection, vulnerability remediation, and security policies.
- Support cybersecurity and regulatory requirements including NIST 800-171, CMMC, and CUI.
- Maintain and test Incident Response and Business Continuity Plans.
- Oversee business-critical applications including SAP Business One, Microsoft 365, Zendesk, and related platforms.
- Manage MSPs, technology vendors, contracts, licensing, service levels, and escalations.
- Lead IT projects, budgets, schedules, and technology planning.
- Supervise and develop internal IT personnel.
- Partner with business teams to identify technology needs and improve systems and processes.
Requirements
- Bachelors degree in Information Technology, Computer Science, Information Systems, or equivalent experience.
- 5+ years of progressive IT experience, including systems administration and infrastructure support.
- Experience managing IT projects, vendors, MSPs, and/or technical personnel.
- Strong knowledge of Microsoft 365, networking, cloud infrastructure, identity management, and cybersecurity.
- Experience with backup systems, disaster recovery, and IT service management.
- Familiarity with ERP systems and business application support.
- Strong troubleshooting, leadership, project management, and communication skills., * Experience within manufacturing, distribution, or a similar mid-sized business environment.
- Experience with SAP Business One.
- Experience with Microsoft SQL Server or SAP HANA.
- Knowledge of NIST 800-171, CMMC, CUI, and cybersecurity compliance.
- CISSP, CISM, Security+, ITIL, or related certifications.
- Experience managing IT budgets and MSP relationships., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
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