Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Software Documentation System Configuration Microsoft Office Software Engineering Software Troubleshooting Peripherals Computer Equipment Laptops User Administration

Job description

• User Setup & Configuration: Configure Windows workstations and laptops, create user accounts, set up Microsoft 365 and Rightworks, and assist with employee onboarding and offboarding.
• Hardware Deployment & Support: Install and configure computers, monitors, docking stations, printers, and peripherals. Troubleshoot hardware and software issues and assist with equipment upgrades and replacements.
• Office & Technology Support: Support office moves, workstation setups, cable management, conference rooms, and shared technology equipment.
• Inventory & Documentation: Track technology assets, maintain accurate equipment records, document hardware assignments, and assist with inventory audits.
• IT Support: Provide responsive, professional technical assistance while following established IT procedures and documentation standards.

Requirements

• Previous experience in help desk support, desktop support, or an IT technician role.
• Experience supporting Windows 10 and Windows 11 environments.
• Familiarity with PC hardware, workstation setup, and peripheral configuration.
• Strong troubleshooting, problem-solving, and organizational skills.
• Excellent customer service and communication abilities.
• Attention to detail and the ability to manage multiple priorities.
• Ability to lift and move computers, monitors, and other equipment.

Apply for this position

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