TechnicalArchitect Service Now

Nexzentek Solutions Inc
United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source

Tech stack

JavaScript (Programming Language) Application Programming Interfaces (APIs) Artificial Intelligence Computing Platforms Configuration Management Databases Custom Software Performance Tuning Role-Based Access Control Systems Integration Cloud Platform System ServiceNow IT Service Management Facebook Flow
+8 more
SOAPAPI Deployment Automation ServiceNow HR Service Delivery Virtual Agents Cloud Integration Network Server ServiceNow Customer Service Management Servicenow

Requirements

Mandatory Certification: ServiceNow Certified Technical Architect (CTA) Experience: 10-15+ years in IT, including 6+ years in ServiceNow architecture and development, * Design scalable, secure, enterprise-grade ServiceNow solutions aligned with business requirements.

  • Own the overall technical architecture across ServiceNow modules, integrations, and custom applications.
  • Define platform architecture, data models, integration patterns, and technical governance.
  • Architect ServiceNow solutions covering ITSM, ITOM, CMDB, CSM, HRSD, and Service Portal/Employee Center.
  • Design integrations using REST/SOAP APIs, Integration Hub, MID Servers, and external enterprise systems.
  • Establish best practices for security, ACLs, RBAC, performance optimization, and platform scalability.
  • Review technical designs, customizations, scripts, workflows, and deployment strategies.
  • Lead architectural discussions and mentor technical consultants and developers.
  • Drive platform modernization, automation, and ServiceNow AI adoption.

Required Skills: ServiceNow Architecture, JavaScript, Flow Designer, Integration Hub, CMDB/CSDM, Discovery, Service Mapping, APIs, security, and performance optimization.

Preferred: ServiceNow Certified Master Architect (CMA), CIS certifications, cloud integration experience, Now Assist and AI Agent architecture.

Skills

  • JAVASCRIPT
  • ServiceNow Architecture
  • Flow Designer

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