IT Field Technician

Pomeroy Assoc., L.P.
Groton, CT, United States
3 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows System Configuration Microsoft Office System Center Configuration Manager

Job description

  • Provides on-site client facing support; including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Requirements

  • 1+ years of field support experience
  • Hardware/software installation, support and troubleshooting
  • Experience with Windows 10
  • Experience with MS Office and OS365
  • Configuring new PC?s/notebooks via SCCM imaging
  • Ticket management experience
  • iOS device familiarity
  • Lift and carry up to 40lbs

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