FSQA Technician

The FSQA Technician is the plant’s food safety and quality presence on the production floor. The role monitors critical control points and preventive controls during production, inspects materials and finished product, runs routine tests, and holds product that does not meet standards. Success is measured by complete and accurate monitoring records, on-time in-process checks, quick action on deviations, and clean USDA (FSIS), FDA, and customer audit results., * Monitor and verify critical control points and preventive controls during production, including cook and chill temperatures, freezing, and metal detection, and record results accurately.

• Inspect incoming raw materials and packaging and finished product for temperature, weight, appearance, labeling, lot codes, and dates.
• Verify allergen changeovers and check that labels on the line match the product being run and the current FSQA-approved version.
• Perform routine testing, such as pH, moisture, and ATP swabs, and collect environmental monitoring and microbiological samples for outside labs.
• Place product on hold when it does not meet standards, document holds and releases, and complete nonconformance reports.
• Review completed production and quality records for completeness and accuracy before product is released.
• Conduct GMP audits and plant walk-throughs, document findings, and follow up on corrective actions with production.
• Calibrate and verify thermometers, scales, and metal detectors on schedule.
• Support customer complaint investigations, mock recalls, daily USDA (FSIS) inspection activities, FDA inspections, and customer audits.
• Keep FSQA records organized and filed in both electronic and paper form.

Food Safety, Quality and Safety Responsibilities

The company operates under dual USDA (FSIS) and FDA jurisdiction.

• Follow Good Manufacturing Practices (GMPs), hygiene, allergen, and foreign-material controls, and complete all required food safety and safety training.
• Verify GMP compliance, complete monitoring records accurately and on time, and place product on hold when a deviation occurs.
• Stop the line or hold product whenever food safety or quality is at risk, and notify the FSQA Supervisor and production right away.
• Never sign, pre-fill, or back-date a record for a check that was not performed.
• Follow laboratory safety and chemical handling rules for reagents and sanitizers., * GMP, allergen, and food defense training before working on the floor.
• FSQA procedure training (critical control point monitoring, environmental monitoring, and label verification) before working independently.
• HACCP certificate within 6 months of hire, if not already held.

Physical Requirements

Stand and walk on the production floor for most of the shift; occasionally lift up to 50 lb (samples and product cases); bend, reach, and climb stairs and platforms.

Work Environment

Cold, ambient, and warm processing rooms (production rooms below 50°F and heat near ovens), with periodic work in freezers below 0°F, plus office and laboratory areas. Exposure to lab reagents and sanitizers. Required PPE includes hairnets, smocks, gloves, and cold-weather gear in freezers.

Schedule and Travel

Monday to Friday. Start times may begin as early as 5 a.m. and finish times as late as 5 p.m. Extended hours, evenings, and weekends as needed until work is complete. No travel.

Disclaimer, ADA, EEO and Signatures

Disclaimer: This job description is not an all-inclusive list of responsibilities, skills, or working conditions. Chan & Chan USA LLC may modify, add, or remove duties and assign other duties as needed.

ADA: Applicants and employees must be able to perform the essential functions of this position, with or without reasonable accommodation. Requests for accommodation are reviewed case by case.

• High school diploma or equivalent.
• 1 to 3 years of quality assurance or quality control experience, preferably in food manufacturing.
• Working knowledge of GMP and HACCP.
• Strong Excel and Word skills.

Preferred

• Associate’s or bachelor’s degree in food science, microbiology, biology, chemistry, or a related field.
• Experience in a USDA- or FDA-regulated food plant.
• HACCP certificate.
• Experience with laboratory testing and environmental monitoring programs.
• Sage X3 experience.

Knowledge, Skills and Abilities

• Strong attention to detail and accurate, legible recordkeeping.
• Confident raising issues and holding product when standards are not met.
• Uses Excel, Word, and FSQA systems to record and report results.
• Communicates clearly with operators, supervisors, and FSQA leadership.
• Works independently in a fast-paced, deadline-driven environment.
• English required. Cantonese or Mandarin preferred; Spanish a plus.

Chan & Chan USA LLC is a growing food manufacturer producing high-quality frozen dumplings, buns, sausages, and other specialty products for our own brands and for leading retail and foodservice customers. Our team works in a modern, clean facility where safety, food safety, and quality come first.