Technical Support Specialist

Stellar Professionals
Richmond, VA, United States
3 days ago
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Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows JIRA Issue Tracking Systems Servicenow

Requirements

  • Required Skills (5+ Years Experience):
  • IT Helpdesk & Tech Support: Hands-on experience in end-user support roles
  • Ticketing Systems: Work experience with tools like ServiceNow, Jira, or equivalent
  • Microsoft 365: Proficiency in standard M365 suite applications
  • Troubleshooting: Strong analytical and problem-solving capabilities
  • Customer Service & Communication: Excellent interpersonal skills and attention to detail
  • Preferred Skill:
  • Print Services: Prior experience with print environment support (2+ years desired)

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