Information Technology_USA - USA_Analyst

We are seeking a highly skilled Information Technology Analyst with a focus on Service Delivery Management, Security Operations, Data Protection, or Cybersecurity delivery roles. This is an onsite role based in Wilmington, MA, for a duration of 6 months.Required Skills & Qualifications8 years of overall IT experience.4 years in Service Delivery Management, Security Operations, Data Protection, or Cybersecurity delivery roles.Experience managing managed services or AMS engagements in enterprise environments.Experience supporting global customers with multi-cloud environments.Strong understanding of Client Purview, including DLP, Information Protection, Insider Risk Management, eDiscovery, Sensitivity Labels, and Retention Policies.Good knowledge of Netskope CASB, SWG, NPA, and Zero Trust security concepts.Familiarity with Wiz Cloud Security Platform for cloud data protection and risk management.Understanding of AWS, Azure, and Client 365 security and compliance services.Knowledge of data governance, data classification, data lifecycle management, and regulatory compliance requirements.Experience managing security operations, incident management, risk mitigation, and compliance reporting.Working knowledge of ITIL Service Management processes.Experience leading teams of 8-15 security, DLP, or data protection professionals.Strong stakeholder management and executive communication skills.Experience managing SLAs, KPIs, service reviews, and operational governance.Proven ability to manage customer escalations and drive issue resolution.Experience in resource planning, capacity management, and workforce optimization.Strong reporting, presentation, and dashboard preparation skills for leadership audiences.Bachelor’s degree in Engineering, Computer Science, or related discipline.Prior work experience at client or in client’s Industry.Applicants must be able to work directly for Artech on W2.Preferred Skills & QualificationsExperience with Client Data Loss Prevention.Day-to-Day ResponsibilitiesManage and oversee IT service delivery and security operations.Collaborate with global teams to support multi-cloud environments.Lead a team of security, DLP, or data protection professionals.Company Benefits & CultureCompetitive salary and benefits package.Opportunities for professional growth and development.Inclusive and dynamic work environment.For immediate consideration please click APPLY to begin the screening process with Alex.

• 8 years of overall IT experience.
• 4 years in Service Delivery Management, Security Operations, Data Protection, or Cybersecurity delivery roles.
• Experience managing managed services or AMS engagements in enterprise environments.
• Experience supporting global customers with multi-cloud environments.
• Strong understanding of Client Purview, including DLP, Information Protection, Insider Risk Management, eDiscovery, Sensitivity Labels, and Retention Policies.
• Good knowledge of Netskope CASB, SWG, NPA, and Zero Trust security concepts.
• Familiarity with Wiz Cloud Security Platform for cloud data protection and risk management.
• Understanding of AWS, Azure, and Client 365 security and compliance services.
• Knowledge of data governance, data classification, data lifecycle management, and regulatory compliance requirements.
• Experience managing security operations, incident management, risk mitigation, and compliance reporting.
• Working knowledge of ITIL Service Management processes.
• Experience leading teams of 8-15 security, DLP, or data protection professionals.
• Strong stakeholder management and executive communication skills.
• Experience managing SLAs, KPIs, service reviews, and operational governance.
• Proven ability to manage customer escalations and drive issue resolution.
• Experience in resource planning, capacity management, and workforce optimization.
• Strong reporting, presentation, and dashboard preparation skills for leadership audiences.
• Bachelor’s degree in Engineering, Computer Science, or related discipline.
• Prior work experience at client or in client’s Industry.

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• Experience with Client Data Loss Prevention.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Inclusive and dynamic work environment.