IT operations, technical support, help desk

Infinite Computer Solutions Inc

United States

6 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Amazon Web Services Microsoft Azure Batch Processing Command-Line Interface Cloud Computing Information Technology Operations Job Scheduling Linux System Administration Ansible Datadog Enterprise Software Applications Computer Network Operations

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Job description

Days of operations: Rotating 10-12-hour shifts supporting evening and overnight operations, including weekends and holidays.

Requirements

1-3 years of experience in IT operations, technical support, help desk, network operations center (NOC), production support, or related technical environments.
Bachelor’s degree in information technology, Computer Science, Engineering, or related discipline.
Experience supporting enterprise applications or production environments.
Experience with batch processing, job scheduling, processing dependencies, and validation of job outcomes
Core competencies with Linux environments and command line troubleshooting
Experience executing approved automation, scripts or deployment/recovery jobs through controlled tooling such as Azure DevOps, Harness, Ansible or equivalent platforms
Basic knowledge and/or limited experience with cloud platforms such as AWS or Microsoft Azure.
Prior experience using enterprise observability tooling such as Dynatrace and Splunk.
Experience working with IT Service Management (ITSM) platforms such as ServiceNow and understanding ITSM processes.

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