IT Infrastructure Engineer

Would you like to be part of our specialist services group, who have been providing engineering support to space agencies and prime contractors for more than 40 years? For our operational IT support activities we are seeking a (junior) IT Support Windows Engineer, at the beginning of their career, who wants to further develop within a technical IT environment. Your role in our team We are looking for an experienced, hands-on IT Infrastructure Engineer to support the systems and technical applications used by ESA/ESTEC engineering teams and technology laboratories. Responsibilities are shared with other infrastructure specialists according to expertise and operational needs. Key responsibilities

• Administer and troubleshoot Windows and Linux systems, including installation, patching, upgrades and lifecycle management.
• Maintain Microsoft Configuration Manager (ConfigMgr/SCCM), supporting client health, software distribution, application packaging and operating system deployment.
• Support Windows infrastructure services, including Active Directory, Group Policy, DNS and access management.
• Maintain virtual infrastructure and support networking, firewalls and secure network zones in cooperation with relevant specialists.
• Monitor availability, performance and patch compliance; investigate incidents and resolve infrastructure and application issues.
• Support engineering applications and licence servers, coordinating deployments and upgrades with users and suppliers.
• Support laboratory users with system deployments and hardware changes.
• Contribute to security hardening, infrastructure improvements and technical projects.
• Maintain technical documentation and manage assigned work through established IT service management processes.

• Several years of experience in systems administration or infrastructure engineering.
• Good practical knowledge of Windows Server and hands-on experience with ConfigMgr/SCCM.
• Working knowledge of Linux and virtualisation platforms such as VMware/vSphere.
• Sound understanding of networking, firewalls, access control and infrastructure security.
• Experience with monitoring tools and structured incident, problem and change management.
• Strong troubleshooting skills, with the ability to work independently, prioritise tasks and take ownership through to resolution.

• Clear communication, a collaborative approach and spoken and written English at CEFR level B2 or above. Desirable experience Experience in one or more of the following areas is an advantage:

• pfSense/OPNsense, network segmentation, VPNs and secure remote access.
• Zabbix, scripting and automation.
• Engineering applications and licence management, such as FlexLM, Sentinel/HASP, Dassault products, MATLAB or Ansys.
• Microsoft SQL Server, TLS certificates and PKI.
• Engineering or laboratory environments.
• ITIL Foundation or relevant technical certifications. Working approach You combine a solid technical foundation with a practical approach and a willingness to learn. You can investigate issues across different technologies and work effectively with colleagues, engineering users and external suppliers. Expertise in every listed technology is not expected. Any unanswered questions? Feel free to contact Ms. at (#LI-RN) in case of any further questions regarding this position.