Senior SAN Engineer - L3 Storage Support (Onsite) | Greater LA Area (Relocation OK) | On-site

• Manage Dell EMC PowerMax, Unity, and Data Domain systems day-to-day.
• Handle provisioning, LUN masking and mapping, replication, and snapshots.
• Tune performance and track capacity, utilization, and health trends over time.

Escalated support and troubleshooting

• Take ownership of L3 incidents, drive them to resolution, and deliver root cause findings.
• Diagnose iSCSI connectivity, host access, multipathing, and storage path performance issues.
• Work across network, server, database, and application teams to resolve cross-functional problems.

Virtualization and backup

• Partner with VMware teams on storage integration across vSphere, ESXi, and vCenter.
• Support backup and restore operations, including Data Domain and associated backup platforms.
• Contribute to disaster recovery and business continuity planning and testing for storage.

Operations

• Plan and carry out upgrades, patches, and maintenance through the change management process.
• Keep SOPs, configuration records, and technical documentation current.
• Take part in an on-call rotation and respond to outages and critical incidents.
• Provide coverage within a 24x5 support model.

• 7-10 years in SAN and storage administration.
• Deep hands-on experience with Dell EMC PowerMax, Unity, and Data Domain.
• Strong grasp of iSCSI, SAN concepts, multipathing, and how hosts communicate with storage.
• Working knowledge of VMware infrastructure and storage connectivity.
• Practical experience with provisioning, replication, snapshots, and backup integration.
• Experience troubleshooting storage connectivity on RHEL, VMware, Windows Server, and both older and current Windows desktop systems.
• Comfort with monitoring and ticketing platforms such as JIRA, SolarWinds, Splunk, or similar.
• A bachelor’s degree in computer science, IT, or a related field, or equivalent hands-on experience.
• Sharp troubleshooting instincts and clear written and verbal communication.

Nice to Have

• Dell EMC Proven Professional, VMware VCP, or comparable storage or virtualization certifications.
• Veeam or other enterprise backup platform experience.
• Scripting or automation experience in PowerShell, PowerCLI, or Python.
• Working knowledge of ITIL incident, problem, and change practices.

Who Thrives Here You take ownership and follow through. You’re equally comfortable working alone or as part of a team, and you stay steady when critical systems are under pressure. Because you’ll work at the client’s site every day, you need to be polished and clear with stakeholders at every level. Above all, you care about reliability and getting the details right.