Quality Engineering AI Lead

AI is transforming how we build, deliver and assure technology, and this role will help shape that future at Aviva. You’ll be accountable for:

• Adaption of AI within QE delivery lifecycle, helping modernise testing practices and unlock the benefits of AI across the organisation. Working closely with Engineering, Architecture, Product and Risk teams, you’ll identify and unlock opportunities to improve productivity, increase automation and accelerate delivery while maintaining high standards of quality and governance. You’ll lead innovation across the Quality Engineering function, creating reusable tools, frameworks and accelerators that help teams adopt AI effectively.
• Validation of AI business solutions - You will own the delivery for all validation activities of our AI business solutions. You’ll establish the frameworks, standards and controls needed to assure AI-powered solutions. This includes developing approaches for testing AI business applications by implementing evaluation, observability, reliability and latency monitoring capabilities, and ensuring AI solutions meet responsible AI, security and governance requirements before they reach customers.
• Building organisational capability by coaching our QE engineers and leaders while establishing best practices and communities of practice. As Aviva’s technical authority for AI within Quality Engineering, you’ll provide strategic leadership on emerging technologies, industry trends and regulatory developments. You’ll balance innovation with risk management, enabling teams to experiment confidently while maintaining customer trust and operational resilience.

• Extensive hands-on Applied AI experience implementing AI capabilities within large-scale software engineering organisations, with a track record of delivering measurable business outcomes and productivity improvements.
• Strong Quality Engineering background, with hands-on experience in testing, evaluating and validating AI-powered solutions including Large Language Models (LLMs), Retrieval Augmented Generation (RAG) and agentic AI systems.
• Proven ability to define strategy, influence senior and executive stakeholders, and lead large-scale technology transformation initiatives across multiple teams and business areas. Experience developing business cases and delivering measurable financial benefits.
• Deep software engineering expertise, ideally including Python, with experience building scalable, secure and resilient platforms, frameworks and engineering standards. Hands-on experience on either Arize or DeepEval or similar market leading tools
• Knowledge of responsible AI principles, AI assurance frameworks and modern AI evaluation tooling, with experience working in regulated environments being highly desirable. A degree in Computer Science, Engineering, Data Science, Artificial Intelligence or a related discipline, or equivalent practical experience.

• Starting salary circa £100k (depending on location, skills, experience, and qualifications)

• Bonus opportunity 12% - actual amount depends on your performance and Aviva’s

• Generous pension scheme e.g. if you put in 8%, Aviva adds 14% in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

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Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.