Epic End User Trainer

Kforce has a client that is seeking an Epic End User Trainer in New York, NY. Duties Include:

• Develop and deliver Epic end user training for physicians, APPs, nurses, revenue cycle teams, and other healthcare staff
• Provide instructor-led, virtual, e-learning, simulation, and at-the-elbow training
• Create and maintain lesson plans, workbooks, exercises, tip sheets, videos, quick-reference guides, and other learning materials
• Partner with Epic analysts, clinical leaders, operational teams, and SMEs to ensure training reflects current workflows and system functionality
• Maintain Epic training and playground environments, including test patients and training scenarios
• Review Epic releases and workflow changes and update training materials accordingly
• Coordinate training schedules, enrollment, attendance, completion, and learner proficiency
• Support Epic implementations, upgrades, optimization projects, go-lives, and post-go-live activities
• Analyze learner feedback, support trends, and adoption metrics to identify opportunities for training and workflow improvement
• Provide provider-specific Epic training, personalization, and efficiency coaching when applicable
• Coach and support super users, credentialed trainers, and training coordinators
• Ensure training complies with HIPAA, patient privacy and security requirements, organizational policies, and Epic requirements

• Bachelor’s degree in Nursing, Health Informatics, Education, Healthcare Administration, IT, or a related field, or equivalent education and experience
• Epic Credentialed Trainer or Epic Principal Trainer credential in at least one Epic application area
• 3+ years of experience in healthcare IT training, clinical education, or Epic application support
• At least 1 year of hands-on Epic experience
• Experience delivering instructor-led, virtual, and at-the-elbow training to adult learners
• Working knowledge of Epic Hyperspace, Epic workflows, and Epic training/playground environments
• Strong presentation, facilitation, instructional, written, and verbal communication skills
• Ability to translate complex technical and clinical workflows into clear, user-friendly training
• Knowledge of adult learning and instructional design principles
• Strong organizational skills with the ability to manage multiple classes, projects, and go-live activities
• Knowledge of HIPAA, patient privacy, security, and healthcare industry requirements
• Proficiency with Microsoft Office, virtual training tools, and learning technology

Preferred Skills:

• Epic proficiency or certification in one or more applications such as Ambulatory, Cadence, ClinDoc, Orders, ASAP, Prelude, Grand Central, Resolute PB/HB, OpTime/Anesthesia, Radiant, Beaker, Willow, Cupid, or MyChart
• Multi-application Epic experience
• Epic Physician Builder or provider-training credentials
• Clinical background or licensure such as RN, LPN, RT, PharmD, or MA for clinical training environments
• Revenue cycle or patient access experience for revenue cycle-focused training
• Experience with Epic Learning Home, training/playground environments, and learning content development
• Experience with e-learning tools such as Articulate or Camtasia and Learning Management Systems

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

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