Epic Principal Trainer - Optime/Radiant/Cupid

Job Summary: The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials; building, testing and maintaining the training environment; delivering Epic curricula to end users using training strategies that meet a variety of learning styles; educating and training other trainers; working with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations and other resources, and answering Epic functionality questions from Managers and end users., Essential Functions and Responsibilities: Develop/implement classroom training, one-to-one training, computer based training, and/or just in time (JIT) training of the clinical or revenue cycle personnel on a variety of functions; and applications of the electronic health record. Set up/deliver training in a formal class setting or at-the-elbow support/optimization in the workplace setting. Plan, identify needs, and implement programs and materials to achieve the skills/competencies necessary to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and/or other regulatory requirements. Facilitate problem solving/conflict resolution related to the practitioner usage of the electronic health record. Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and/or organizational effectiveness. Collaborate and communicate with Information Services, various steering groups, and the users to coordinate enhancements, resolve operation problems and improve operational quality. Participate in departmental meetings/initiatives, quality improvement activities, and committees as assigned.

Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.

Working Relationships: Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.

Minimum Education: High School Diploma or GED. Bachelor’s Degree preferred.

Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).

Work Experience: 0 - 6 months related experience.

Knowledge, Skills and Abilities: Ability to work with Microsoft Office applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents. Excellent interpersonal and communication skills. Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma’s only children’s hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa’s leading trauma and emergency center.