Senior User Experience Designer

Hy Vee
West Des Moines, IA, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours
Job source

Tech stack

Interaction Design Mobile Application Software User-Centered Design Web Platforms Website Wireframe

Job description

As a Senior User Experience Designer, you will lead the design of intuitive, accessible, and engaging digital experiences that help make our customers’ lives easier, healthier, and happier. You will play a key role in shaping user-centered solutions across Hy-Vee.com, the Hy-Vee mobile app, and other digital platforms. This role emphasizes strong interaction design, applied research, and strategic collaboration across product, engineering, and business partners. Senior Designers are expected to independently drive complex projects, influence design decisions, and elevate UX maturity across teams.

Reporting Relationships

Accountable and Reports to: Senior User Experience Manager

Direct Reports: None

Primary Responsibilities

  • Lead UX efforts on complex initiatives across the shopper journey
  • Collaborate closely with Product Owners, Engineers, and stakeholders to define problems and shape solutions
  • Advocate for user-centered design practices and articulate the value of UX to partners
  • Plan, conduct, and synthesize user research using a variety of qualitative and quantitative methods
  • Create high-fidelity wireframes, mockups, and interactive prototypes
  • Facilitate and contribute to design critiques, providing thoughtful and actionable feedback
  • Conduct and analyze usability testing to identify and prioritize improvements
  • Translate research insights and data into clear design recommendations
  • Present design concepts and research findings to cross-functional audiences
  • Partner with developers to ensure design intent, quality, and accessibility standards are met
  • Contribute to and help evolve the Design System and UX standards
  • Stay current on UX trends, best practices, and accessibility guidelines

Requirements

  • Bachelor’s degree preferred, or equivalent relevant experience
  • 6-9 years of related user experience design experience

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.

Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities And Worker Characteristics

  • Excellent written and verbal communication skills required.
  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
  • Strong interpersonal skills. An ability to relate to and interact with other people in a friendly, professional manner.
  • Ability to identify problems, develop and execute solutions.

Working Conditions

The duties for this position are performed in a general or remote office setting. There is ongoing pressure to meet deadlines and manage multiple priorities.

About the company

At Hy-Vee our people are our strength. We promise ā€œa helpful smile in every aisleā€ and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

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