Application Workflow Subject Matter Expert (OpenText AppWorks / Content Server)

We are seeking a highly skilled Application Workflow Subject Matter Expert (OpenText AppWorks / Content Server) who will provide expert guidance on enterprise content management and business process management products, especially OpenText AppWorks and Content Server, so that every application workflow uses the COTS products to best effect now and in future versions.

Responsibilities and Duties

• Analyze workflow requirements and recommend how to meet them with OpenText AppWorks and Content Server configuration rather than custom code.
• Advise the Government on how to use current and future COTS versions, including upgrade impacts and new capabilities.
• Own level-of-effort estimates for new workflows and modernization of legacy systems.
• Review designs for security, records management and multi-tenant impact; mentor developers and analysts on the platform, * Verify the source: Ensure that any communication you receive comes from an official Company Name ) email address and that the job is listed on our official career website
• Never pay for a job:Do not send money or provide credit card information for any recruitment-related purpose.
• Guard your personal information: Only provide sensitive personal information after a formal job offer has been extended and accepted, and you are completing official onboarding processes.
• Research thoroughly: Look up the company online and check for any reported scams or suspicious activity.
• Trust your instincts: If something feels too good to be true or raises red flags, proceed with caution and seek independent advice.

• 10 or more years of technical experience related to health IT and secure automated enterprise content management systems implementation.
• 5 or more years of experience in content management systems and business process management.

Preferred Qualifications

• OpenText certification (Content Server or AppWorks).
• Experience implementing large-scale ECM products (OpenText Content Suite and/or AppWorks).
• Master’s degree.

Education Requirements

• Bachelor of Science in Computer Science (conferred); master’s degree desirable.

Certifications (DoD 8140 / 8570 IAT Level II baseline (hold one before the first day)

• CompTIA Security+ CE
• CompTIA CySA+
• Cisco CCNA-Security / CyberOps Associate
• GIAC GSEC
• GIAC GICSP
• ISC2 SSCP
• EC-Council CND

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. citizenship with ability to complete the DHA background investigation for privileged IT access and obtain a CAC.
• An active or interim Secret clearance helps but is not required.
• Residence in the National Capital Region by the start date., * Bachelor’s (Required), * Health IT: 10 years (Required)
• Content management: 5 years (Required)
• large scale ECM products: 1 year (Preferred)

License/Certification:

• CompTIA Security+ (Required)
• CompTIA CySA+ (Preferred)

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Agile Care Enterprises (Agile Care) is a mission-driven, cybersecurity-forward solutions firm operating across federal and commercial sectors. Our dual B2B and B2G model empowers clients through digital innovation, strategic consulting, and workforce development. We are guided by our values of adaptability, integrity, and service-and our vision is simple: We Thrive. You Thrive., At Agile Care, you’re not just supporting leaders-you’re building alongside them. We believe in investing in talent and offering pathways to leadership for those who lead with care, clarity, and reliability. You’ll be part of a team that values agility, excellence, and meaningful contribution to both business and community.