AI Solutions Analyst

• Leads Eagle Brook Church’s artificial intelligence (AI) strategy, ensuring AI tools are adopted responsibly, effectively, and in alignment with Eagle Brook Church’s mission, values, and staff commitments
• Serves as the organization’s primary subject matter expert on AI, including the configuration, optimization, and responsible use of AI tools
• Builds staff and organizational capability and maintains the governance structures that ensure AI use is trustworthy, safe, and compliant
• Partners with cross-functional leaders to maximize the effective use of AI and automation across ministry areas to increase staff productivity, effectiveness, efficiency, and value
• Reports to the Technology Director, * Develops and maintains Eagle Brook Church’s AI Use Policy, ensuring alignment with emerging tools, risks, and best practices
• Evaluates standalone AI tools for organizational alignment, data security, and practical value
• Oversees, configures, and optimizes approved AI tools for Eagle Brook Church’s specific workflows and use cases, including maintaining an inventory of approved AI tools
• Establishes and enforces data protection, confidentiality, and ethical guardrails for responsible and safe AI use, including guidance on sensitive data, intellectual property, and human oversight
• Manages AI vendor relationships, including contract review, renewals, and usage monitoring
• Designs and delivers AI training programs that build staff literacy, confidence, and responsible usage across all skill levels
• Partners with cross-functional leaders to identify and implement AI, automation, and machine learning solutions relevant to their workflows
• Analyzes business processes to map value streams, key work activities, and handoffs, identifying inefficiencies and proposing AI- and automation-enabled solutions to streamline workflows and improve outcomes
• Creates practical guidance, prompt templates, and self-service resources staff can use to work more effectively and safely with AI tools
• Monitors organizational AI adoption and effectiveness, using qualitative and quantitative indicators to measure value, identify risks, and guide continuous improvement
• Supports change-management efforts related to AI adoption, including communication and stakeholder alignment
• Stays current with the rapidly evolving AI landscape and brings relevant insights and opportunities to the Technology team and Executive Leadership Team

OTHER JOB FUNCTIONS

• Monitors AI adoption across the organization and identifies opportunities to increase value or address misuse
• Serves as the escalation contact for technical support and troubleshooting for staff using AI tools
• Documents configurations, workflows, acceptable parameters, and institutional knowledge related to AI systems
• Other duties as assigned

• Follower of Jesus and aligns with Eagle Brook’s 9 core beliefs
• Bachelor’s degree or equivalent combination of education and work experience in Information Technology, Management Information Systems, or a related technical discipline
• Demonstrated hands-on experience with AI tools such as ChatGPT, Claude, Gemini, or comparable platforms
• Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences
• Strong organizational, prioritization, time management, and functional leadership skills
• Strong attention to detail
• Ability to evaluate technology tools critically, assessing fit, security risk, and ministry value
• Ability to work in a collaborative team environment and build strong working relationships
• Self-directed learner who stays current with a rapidly changing technology landscape

Preferred Qualifications

• Experience in training, change management, or technology adoption
• Experience with Microsoft 365 environment (Copilot, Power Automate, SharePoint)
• Background in nonprofit, ministry, or church technology contexts Knowledge of AI ethics frameworks and data privacy considerations *

Eagle Brook Church’s benefit plan is designed to help you stay healthy, feel secure, and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our full-time employees:

• medical, dental, and vision coverage
• health savings account (HSA)
• dependent care FSA
• employer-provided life insurance + additional voluntary life insurance
• accident and critical illness insurance
• employer-provided short-term and long-term disability
• paid medical and family leave (PFML)
• member assistance program (MAP)
• generous paid time off and holidays
• 403(b) retirement plan with employer contribution
• development dollars for team members to invest in their professional growth
• casual dress and work environment