Physical Security Technology Manager

The Division of Safety and Risk Services (SRS) is a unit within the Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. Our employees perform a wide range of functions, including offering essential financial tools and support to the university’s many departments, providing key resources to employees, and keeping the campus safe, clean, accessible, and beautiful. SRS’s mission is to collaborate with all campus constituents (students, staff, faculty, and visitors) and the surrounding community, to safeguard life and health and mitigate threats to the University’s core mission of academic excellence, research, and public service. Safety and Risk Services comprises Emergency Management and Continuity, Enterprise Risk Management, Environmental Health and Safety, Location Innovation Lab - Campus Mapping, Risk Management and Insurance, and the University of Oregon Police Department. SRS fulfills its mission by providing a variety of professional services, technical assistance, training, and regulatory oversight.

The University of Oregon Police Department (UOPD) is a community oriented and trust-based policing agency within the University of Oregon. UOPD plays an integral role in the university community by providing a safe, secure, and welcoming environment. The mission is to foster a climate that encourages a free, open, and civil exchange of ideas in support of the educational, research, and public service goals of the university. The UOPD recognizes and promotes the value of multiculturalism and inclusiveness consistent with a spirit of responsible citizenship within an international community. The University of Oregon is a diverse and ever-changing community. Constant efforts by the UOPD are necessary to partner with and educate the community to deter, reduce, and solve crimes as well as to resolve issues through modern policing., Reporting to the Director of Security Operations, the Physical Security Technology Manager carries out critical functions 24/7 at UOPD and across the University of Oregon campus. This includes facility support for all access control, camera, and alarms systems, dispatch-related tool optimization, security operations center hardware and software system support, camera asset management, maintenance and procurement of outsourced services where appropriate, while also contributing to the functional implementation of Security Planning related to all building security systems. This includes security and fire alarm panels, receivers, dialers, phones, panic button hardware, recommending and revising standards, capturing recurring building schedule information, collection of quarterly changes in addition to the role of FASS IT in SPAs, web-based tool population, 24/7 alarms and camera management needs with an ability to provide immediate maintenance/technical support for installation, integration, and sourcing of additional contracted services. This position will also help support the University mission by assisting with compliance needs to the Campus Access Control Policy, as deemed necessary by the Director of Security, with additional adaptive considerations for the path forward. There will be support to the Access Control Advisory Committee, nexus integration with the Security Operations Center, FASS IT, and all campus outsourced security technology vendors. This position will be expected to work both in an administrative and field-based capacity in dynamic facility settings not limited to electrical and mechanical rooms.

The Physical Security Technology Manager will be required to work regular but variable hours in the support of dynamic Special Events to mitigate campus risk. The position collaborates with aligned risk units (i.e. Safety & Risk Services; Environmental Health and Safety; Lock Shop; FASS IT, IS, CPFM Electrical) in developing integrated campus safety strategies to achieve common and UOPD goals.

This position works as a member of a team while frequently performing tasks independently. Decisions may be made about the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs.

Driving Requirement: It is an essential requirement of this position to qualify for and maintain UO driver’s certification eligibility, which includes maintaining an Oregon driver’s license throughout employment in this position.

Essential Personnel: This unit may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times., In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.

• Three (3) years of experience working with physical security technology, electronic security systems, information technology, or a related field.
• Two (2) years experience with one or more physical security systems, such as access control, video surveillance, alarm systems, emergency communications, or other integrated security technologies.
• Two (2) years experience coordinating projects, programs, vendors, system installations, upgrades, or technology initiatives.
• An equivalent combination of education, training, and experience may be considered.

SPECIAL REQUIREMENTS/CERTIFICATIONS/QUALIFICATIONS:

• No un-pardoned adult felony convictions.
• No convictions for domestic violence.
• Valid driver’s license and proof of insurability.
• Ability to successfully pass a comprehensive background assessment that includes: criminal history check; driving record review; physical examination; psychological evaluation including drug screening; and an inclusive appraisal.
• Department of Public Safety Standards and Training Certification Completion within one year of hire: Alarm Monitor Professional.
• Adult CPR with First Aid and Automatic External Defibrillation (AED) certification required within 60-days of employment.
• Must submit to a state or residence and national fingerprint-based records check for Criminal Justice Information Systems (CJIS) compliance within 30-days of employment.
• Must complete Level 4 CJIS Security Awareness Training within 30-days of employment.
• Must possess or be able to obtain Law Enforcement Data System (LEDS) certification within 60-days of employment.

Professional Competencies

• Consistently demonstrate a high degree of personal integrity and emotional maturity and ethics.
• Ability to effectively, continuously and discretely work with confidential and potentially sensitive information.
• Commitment to diversity and to working with persons from diverse socio-economic and cultural backgrounds.
• Strong coalition-building skills capable of developing collaborative relationships with diverse external and internal cohorts.
• Strong communication skills both verbally and in writing, effectively presenting ideas and providing plans and procedures in a clear and concise manner to internal customers, team members and UOPD Command Staff.
• Commitment to working effectively and inclusively within an increasingly diverse higher education environment.
• Demonstrated ability to evaluate technical issues, develop recommendations, and exercise independent judgment in managing security technology programs., * Bachelor’s degree, or equivalent combination of education, training and experience (security technology, information technology, public safety, law enforcement, and/or higher education). Coursework completion or experience related to project management is desirable.
• Three (3) years of information and security related technology experience in the field of public safety, law enforcement or private security experience equal in scope to the requirements and specialized duties of the position.
• Experience working on a University campus.
• One (1) year of supervisory experience within a law enforcement or security setting.
• Five (5) years of related IT, Security Technology experience in public safety, law enforcement or other security experience equal in scope to the requirements and duties of this position.
• Three (3) years of supervisory experience within the scope of IT and security system management, in a law enforcement or security setting commensurate.
• Experience in developing and implementing risk-based reduction through security technology programs.
• Experience leading a results-focused team in IT
• Experience in administering an enterprise-wide access management and networkable video recording system such as AMAG or similar.