Oracle HCM Benefits Analyst

Apex Systems is seeking an Oracle Cloud HCM Benefits Analyst resource for a direct-hire opportunity that work 100% remote. This position will be part of the post implementation and ongoing support of Oracle Cloud HCM Benefits module. Including applications and any related solution design, business process analysis, configuration, validation, system integration and deployment., * Participate as an essential member of the support team, taking responsibility for owning and resolving incidents pertaining to Oracle Cloud Benefits customers who are already live.

• Provide work effort estimates to resolve break fix issues.
• Communicate ongoing status of assigned cases.
• Develop customer-facing documentation (configuration workbooks, job aids, test scripts).
• Create and maintain templates with latest release information.
• Conduct triage sessions with customers to determine root cause, document outstanding issues, and provide solutions and workarounds.
• Advise customer on best practices and impacts of quarterly releases.
• Train the customer as well as counterparts in administrative operations.
• Implement new functionality within Benefits module to expand customer roadmap.
• Assist customers with preparation and support of Benefits Open Enrollment activities.
• Work closely with customers on configuration of Benefit Programs, Benefit Plans, Benefits eligibility rules, plan options, etc.

• 5+ years of Experience in HRIS or IT related field or work with HR or IT system management
• 3+ years of experience implementing and/or supporting Oracle Cloud Benefits
• In-depth knowledge of functional and some technical areas of Oracle Cloud Benefits.
• SQL and/or Advanced Excel experience and/or Fast Formula’s
• Ability to work effectively under pressure and manage multiple customer support issues simultaneously., * Implementation experience or knowledge of Oracle Cloud Human Resources and/or Security.
• Oracle Cloud Benefits Implementation Certification.
• HCM Cloud modules (Time & Labor, Absence, Benefits) is a plus, * Bachelor’s degree required with minimum 5 years relevant experience. In lieu of a degree, High School Diploma or GED and a minimum 7 years relevant experience at progressively increasing levels of responsibility is required. Relevant experience includes:
• Experience in HRIS or IT related field or work with HR or IT system management
• Experience developing and recommending process improvements and implementing solutions to complex issues
• Influencing decisions made by leadership

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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