Microsoft 365 and Azure Government Administrator

• Provide daily administration and support for Microsoft 365 environments, including Exchange Online, SharePoint Online, OneDrive, and Power Platform. Manage user permissions and access for new and existing site collections and their associated lists and items, site configurations, content organization, and list and library creation and configuration, in accordance with a five-business-day response standard.
• Conduct compliance checks verifying alignment with enterprise information architecture, taxonomy standards, and content lifecycle rules.
• Execute the annual enterprise site assessment using the client’s assessment framework and recommend improvements to the instrument.
• Monitor automation and workflow performance, tracking failures, errors, delays, bottlenecks, and process misalignments. Propose and implement approved optimizations.
• Produce platform reporting, including SharePoint usage and activity analytics, Teams collaboration metrics, workflow performance statistics, content health, metadata compliance, and adoption indicators.
• Support solution development and documentation under the direction of the Solution Architect, including configuration, testing, and deployment artifacts. Partner with stakeholders to refine requirements, iterate quickly, and deliver secure, compliant solutions.
• Monitor Microsoft 365 service health, performance, and availability. Assist with service updates, feature rollouts, and configuration improvements.
• Maintain Microsoft 365 configuration documentation, operational procedures, and knowledge-base articles.
• Assist with security assessments, audit evidence collection, and remediation activities. Collaborate with engineering, cyber, and operations teams to validate new capabilities, support accreditation activities, and maintain secure configurations aligned with federal standards.
• Independently diagnose and resolve routine and moderately complex Microsoft infrastructure incidents, including complex OneDrive/SharePoint, service application, and content-related issues across multiple environments.
• Complete configuration changes, service requests, and user administration activities in accordance with established procedures and ITIL change-management practices. Interact with site/collection owners to handle service inquiries and problems.
• Assist customers with the development of Microsoft Power Platform solutions, especially Power Automate flows at scale, including governance, monitoring, exception handling, connectors, and ALM.
• Troubleshoot Power BI reports, dashboards, and data models that translate complex data into actionable insights., Teksynap is seeking a Microsoft 365 and Azure Government Administrator to support an enterprise federal environment. This position provides hands-on administration and operational support across Microsoft 365, Azure Government, Microsoft SharePoint, OneDrive, Power Platform, and related Microsoft Windows administration and cloud services.

The Administrator will manage daily Microsoft infrastructure activities, execute approved configuration changes, resolve routine and moderately complex technical issues, and support security and compliance initiatives in hybrid on-premise and cloud environment. This individual should be comfortable working independently while escalating advanced or cross-platform issues to the Senior Microsoft Infrastructure Administrator when appropriate.

• 3 + years experience in releated business functions
• Bachelor’s degree required.
• Must be eligible for a Public Trust (NRC IT-1).
• Experience with SharePoint Online.
• Experience with configuring, installing, and securing SharePoint systems.
• Experience managing M365/O365 cloud offerings such as Microsoft OneDrive, SharePoint Online and Power Platform
• Advanced Power Automate expertise (HTTP actions, Graph/REST integration, custom connectors, solution packaging, environment strategies)
• Solid Power Platform knowledge and development experience (Power Apps basics, Power BI authoring, Dataverse/SharePoint as data sources)
• Proven experience building secure, production-grade integrations
• Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment.
• Experience with Tier 2 & Tier 3 system administration.
• Experience with reviews, incident analysis, and identification of issue trends .
• Windows or Linux experience. Responsible for administering customer servers in a hybrid cloud/on-premise environment., The ideal candidate has practical experience administering hybrid Microsoft cloud technologies in a federal or similarly regulated enterprise environment and demonstrates strong technical judgment, attention to detail, and a commitment to secure infrastructure operations., While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• U.S. Citizen
• Must successfully pass a drug screening
• Eligible for Public Trust (NRC IT1)

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays., The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Rockville, MD
• Type of environment: Hybrid
• Noise level: Low
• Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%, Target salary range: $90,000.00 - $120,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.