Data Center Field Operations Technician
TRUSTIT LLC
New Albany, OH, United States
2 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Shift work
Job source
Tech stack
Data Centers
Networking Hardware
Network Installation Services
Network Switches
Network Routers
Bicsi
Comptia Server+
Job description
- Fiber Optic Splicing & Testing: Perform fusion splicing, fiber terminations, and optical testing utilizing OTDRs, optical power meters, and Visual Fault Locators (VFL).
- Rack & Stack Deployment: Install, mount, and wire enterprise servers, network switches, routers, patch panels, and transceivers according to rack elevation designs.
- Structured Cabling & Management: Route, dress, label, and manage copper (Cat6A) and multi-fiber (OM4, OS2, MPO/MTP) cabling maintaining clean physical standards.
- Layer 1 Troubleshooting & Break/Fix: Diagnose physical link issues, isolate bad optics/patch cables, replace faulted hardware modules, and run circuit loopback tests.
- Ticketing & Asset Tracking: Manage daily dispatch tickets, maintain accurate hardware asset inventories, and strictly adhere to data center safety policies.
Requirements
Role Overview: We are seeking a hands-on Data Center Field Operations Technician with 3+ years of experience to support mission-critical physical layer infrastructure in a high-density, hyperscale data center environment. In this role, you will perform rack-and-stack server/network installations, fiber optic splicing, MPO/MTP testing, cable management, hardware break/fix, and optical troubleshooting., * Experience Required: 3+ Years in Data Center / Physical Layer Operations
- Mandatory Technical Skills: Fiber Optic Splicing, Termination, OTDR Testing, Fiber Cleanliness/VFL
- Cabling & Hardware: Cat6A, OM4, OS2, MPO/MTP, Transceivers, Rack & Stack, Network Switches/Routers, * 3+ years of hands-on experience in Data Center Operations, co-location facilities, or structured cabling projects.
- Mandatory: Proven hands-on experience in fiber optic fusion splicing, termination, OTDR testing, and troubleshooting.
- Deep familiarity with high-density cabling standards (Cat6A, OM4, OS2, MPO/MTP) and optical transceivers.
- Practical experience performing Rack & Stack, server provisioning, and network hardware component replacement.
- Ability and willingness to work 24x7 rotating shifts, weekends, holidays, and participate in on-call rotations.
Preferred Qualifications:
- Prior experience working in a hyperscale data center environment or large enterprise server room.
- Certifications such as FOA (CFOT/CFOS), BICSI, or CompTIA Server+/Network+ are a plus.
- Immediate or short-notice availability for onboarding.
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