System Administrator I

Position Summary: Develop, maintain, and troubleshoot technology procedures and systems, * Manage tasks and processes delegated by Server Administrator.

• Process, prioritize, and manage resolution of trouble tickets when needed.
• Perform advanced computer hardware/software installation, configuration and support.
• Diagnose and fix problems associated with software and hardware failures.
• Develop procedures to install and update software on devices districtwide.
• Create, update, and support images and software packages for installation on multiple computers.
• Advanced network troubleshooting.
• Develop custom solutions using scripting and/or programming.
• Expertise in networking, databases, programming, reporting, or other highly technical areas.
• Design sustainable procedures and systems to streamline technology department and district procedures and operations.
• Document processes and procedures.
• Perform other duties as required.

Education: Bachelors in relevant field or equivalent certification

Specialized Knowledge, Licenses, etc. Industry hardware and software certification highly desirable

Experience: Three or more years in an enterprise-scale IT environment

Specific Training/Skills: Windows clients/servers, Active Directory, Group Policy, programming/scripting, security and configuration of hosted services, networking configuration