Systems Administrator

• Administer Microsoft 365 for WesternTrust and each subsidiary, including user accounts, groups, email, SharePoint, OneDrive, and Teams
• Manage identity and access: onboarding and offboarding accounts, MFA, password policies, and role-based permissions
• Maintain endpoint security, patching, backups, and device management policies
• Monitor systems and network health and resolve outages quickly
• Document configurations, procedures, and admin credentials so nothing depends on one person’s memory

Equipment provisioning

• Set up, image, and configure laptops, tablets, phones, and peripherals for new hires
• Ship equipment to remote employees and recover it at offboarding
• Maintain an accurate hardware inventory and equipment loan records, tracked by subsidiary
• Handle hands-on hardware repairs, replacements, and office setup at the Park City office

Software licenses and permissions

• Track software licenses, renewals, and seat counts across all subsidiaries, vendors, and subscriptions, including which company each cost belongs to
• Assign and remove licenses and application permissions as people join, change roles, or leave
• Run regular access reviews to confirm everyone has the right access and nothing more
• Flag unused licenses and upcoming renewals to keep costs under control

IT support and ticketing

• Own the IT ticket queue: triage, prioritize, resolve, and close requests
• Troubleshoot login, password, hardware, software, and network issues for users in multiple time zones
• Train employees on new hardware, software, and security practices
• Track recurring issues and fix root causes

Projects and vendors

• Evaluate and implement new tools and process improvements
• Coordinate with outside IT vendors and service providers
• Support each subsidiary’s security and compliance requirements, including client-driven requirements
• Other duties as assigned

• 2+ years in a system administrator, IT support, or help desk role
• Hands-on experience administering Microsoft 365 and Entra ID (Azure AD)
• Experience imaging, configuring, and troubleshooting Windows laptops and mobile devices
• Working knowledge of networking basics: DNS, DHCP, VPN, Wi-Fi, and firewalls
• Experience running a ticketing system and managing a queue on your own
• Organized record-keeping for inventory, licenses, and access
• Clear, patient communication with non-technical users
• Valid driver’s license and reliable transportation to the Park City office

Preferred

• Experience with Intune or another MDM/endpoint management platform
• Experience with an HRIS-driven onboarding/offboarding flow (e.g., Rippling)
• Security basics: MFA rollout, conditional access, endpoint protection, phishing awareness
• Scripting or automation (PowerShell or similar)
• Certifications such as CompTIA A+, Network+, Security+, or Microsoft 365 Administrator
• Experience as the sole or lead IT person at a small or growing company

• On-site as needed: You’ll commute to our Park City, Utah office when hardware work requires it, such as equipment setup, repairs, deployments, and office technology.
• Location: Must live within a reasonable commuting distance of Park City (Salt Lake City / Wasatch Back area).
• Schedule: Full-time, salaried. Users span multiple U.S. time zones, so occasional early, late, or urgent support may be needed.

Compensation and benefits

• Salary: $70,000-$85,000 per year, depending on experience
• Lifestyle stipend: A monthly stipend you can put toward what matters to you
• Time off: Unlimited PTO
• Equipment: Company-provided laptop and work equipment, * Flexible schedule
• Paid time off

WesternTrust is a Utah-based parent company that provides shared services to its family of operating subsidiaries. Our teams work across multiple companies and U.S. time zones, and they all depend on reliable systems, equipment, and access to get the job done.

We’re hiring a System Administrator to own day-to-day IT operations for WesternTrust and every subsidiary it supports. You’ll be the go-to IT person across the group: managing systems and user accounts, provisioning equipment, tracking software licenses and permissions, and resolving support tickets. This is a semi-remote role based in Utah, with in-person work at our Park City office when hardware needs a hands-on touch.