Hotel Front Desk Guest Service Agent

Eastlight Court Hospitality LLC
East Peoria, IL, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook

Job description

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Other duties as required with the department.

Requirements

We are looking for outgoing individuals who are able to work second shift, 3-11pm, including weekends., * Previous hotel or relevant customer service experience.

  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

About the company

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees’ lifestyles. Whether that means you want to work two days or five we’ve got you covered., Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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