Systems Engineer - Physical Security Systems

• Design, implement, and configure complex technical security systems.
• Provide specialized support to ensure reliable system operation and maintenance.
• Serve as a subject matter expert for physical security management systems and applications.
• Troubleshoot application, database, operating system, and network issues across PCs and servers.
• Collaborate with database teams, network teams, and third-party vendors to resolve technical issues.
• Support new system deployments and remediation of existing systems.
• Coordinate implementation activities with project managers and physical security teams.
• Ensure the quality of services delivered to application users, application owners, and IT teams.
• Prepare status reports, meeting minutes, change communications, and outage notifications.
• Train others on relevant systems and processes.

• Strong technical knowledge of the design, programming, and troubleshooting of one or more of the following:

• Card access systems.
• Integrated security systems.
• Hybrid IT-based video systems.
• Related information technology systems.
• Experience with the design, installation, integration, and federation of global access control and IP video management systems.
• Experience administering integrated access control and CCTV systems, such as Genetec and AXIS.
• Ability to troubleshoot across operating systems, server hardware, and network topologies.
• Excellent written and verbal communication skills.
• Ability to provide training and technical guidance.

Preferred Experience

• Hands-on experience with the Genetec unified platform.