Machine Learning Engineer - Remote

We are seeking a highly skilled Senior Data Scientist/Engineer to set the technical direction for our AI-powered intelligence layer. In this role, you will be responsible for defining and driving the strategy across our data graph, entity resolution, buying intent, and agent context systems. You will work as a hands-on individual contributor, owning complex problems related to large-scale data extraction, semantic intent analysis, and machine learning applications. Your expertise will influence how our models are built, evaluated, and adopted across teams, ensuring that our AI agents deliver accurate, reliable, and cost-effective insights. This position offers a unique opportunity to shape the future of AI-driven business intelligence at ZoomInfo, collaborating with cross-functional teams, mentoring engineers, and influencing product decisions., * Define and execute the technical strategy for the data graph, entity resolution, buying intent, and agent context systems

• Identify and prioritize complex problems for development, including extraction for companies with no public footprint and semantic intent at web scale
• Establish evaluation standards and methodologies, including sampling, human labeling, and validated LLM judges, ensuring system robustness
• Design data contracts between core components, maintaining system efficiency and cost-effectiveness across datasets
• Set defaults and standards for models, including baselines, uncertainty reporting, and metric selection or retirement
• Lead design reviews, mentor senior engineers, and shape hiring strategies within the team
• Represent the team’s technical judgment to product managers and leadership, influencing product development and strategy
• Make informed decisions regarding model training, deployment, and resource allocation to optimize performance and cost
• Collaborate with cross-functional teams to integrate AI systems seamlessly into ZoomInfo’s platform and workflows

• Proven experience setting technical direction for large-scale machine learning systems spanning multiple teams
• Extensive hands-on experience with classical machine learning, applied statistics, and language processing at scale
• Deep understanding of entity resolution, knowledge graphs, and web-scale information extraction from messy data
• Experience with training and serving open-weight models using frameworks like PyTorch, including GPU capacity planning
• Strong proficiency in Python and SQL, with experience in distributed data processing
• Knowledge of ranking and retrieval techniques, including embeddings, learned re-ranking, and metrics such as recall@k, MRR, and nDCG (preferred)
• Demonstrated ability to define and implement evaluation standards for complex AI systems, including validation against human labels and LLM judges
• Experience making cost and capacity decisions for model training and deployment, including self-hosting and distillation strategies
• Proven track record of influencing organizational practices, such as establishing baselines, review processes, and measurement standards
• Excellent communication skills and ability to lead technical reviews, mentor engineers, and collaborate with product teams

• Competitive salary range of $192,500 - $302,500 USD, based on experience and location
• Comprehensive health, dental, and vision insurance plans
• Holistic mind, body, and lifestyle programs designed to promote overall well-being
• Flexible remote work options and a supportive work environment
• Generous paid time off and holidays
• Opportunities for professional development and career growth
• Equity and performance-based bonuses (where applicable)
• Access to cutting-edge AI tools and technologies, fostering innovation and learning

Equal Opportunity

ZoomInfo is a leading Go-To-Market Intelligence Platform dedicated to empowering businesses with AI-ready insights, trusted data, and advanced automation solutions. With a global customer base of over 35,000 companies, ZoomInfo provides comprehensive visibility into customer information, enabling sales and marketing teams to accelerate growth and improve engagement. As a NASDAQ-listed company (GT), ZoomInfo fosters a dynamic, innovative culture that emphasizes rapid progress, bold thinking, and impactful contributions. The organization is committed to creating a diverse and inclusive workplace, ensuring equal opportunities for all employees and applicants, and maintaining the highest standards of privacy and data security.