IT Technician

• Pack and move desks and IT equipment to various locations
• Set up laptops, PCs and printers, including desk setup and network checks
• Install equipment and check networks
• Collect equipment and kit from the stores area
• Follow standard operating procedures and other relevant processes
• Set up, repair and troubleshoot end-user hardware
• Provide basic printer and copier support
• Assist the team with first-line support and raise tickets
• Help maintain IT equipment stock levels
• Support colleagues through the transition of new and existing IT equipment, and communicate updates to colleagues and team members

Technologies:

• Hardware
• Support
• Network, We are recruiting an IT Technician for a prestigious, global manufacturing company in Newport, South Wales. You will report to the IT Manager and join a small, friendly team, working across two sites in Newport. This is an on-site, temporary ongoing position with an immediate start available. Hours are 08:30-16:30, Monday to Friday, at £13.45 per hour. Benefits include a pension, 28 days holiday rising to 33 days, on-site parking, a subsidised canteen serving fresh food, and a modern, inclusive working environment.

• Strong customer service and communication skills
• A driving licence and own vehicle, as the role covers two sites in Newport
• Some IT experience or interest in IT; practical experience is desirable
• Comfortable communicating by telephone, email and face to face
• Proficiency in Microsoft Office
• Strong problem-solving skills