ServiceNow Technical Architect

A ServiceNow Elite Partner is seeking an experienced ServiceNow Architect to join their team. This strategic and technical role involves shaping and delivering large-scale ServiceNow solutions across HR, IT, and Customer domains, leading pre-sales engagements, and guiding clients through complex transformation programmes. The role is suited to someone confident in full-platform architectural design and influencing senior stakeholders.

Ideal Experience

• Strong platform expertise across HRSD, ITSM, ITOM, CSM, and Performance Analytics
• Proven ability to lead architectural design and client delivery
• Experience engaging with C-level stakeholders and translating business objectives into scalable solutions
• Understanding of employee experience and customer journey optimisation
• Hands-on integration experience, including data migration, scripting, and configuration
• Ability to mentor technical teams and contribute to proposals, bids, and pre-sales strategy
• Knowledge of change management and user adoption best practices
• Experience working with ServiceNow partners and aligning to the platform roadmap and strategy

Package Up to £110,000 per annum, plus a comprehensive benefits package and performance bonus.