School IT Technician - Cambridgeshire

Are you an enthusiastic IT professional looking to apply your technical skills within an educational environment? A school in Cambridge is seeking a capable IT Technician to support its computer systems, maintain equipment and provide technical assistance to staff and students.

This role offers an opportunity for a proactive problem-solver who enjoys resolving technical issues and helping ensure that digital resources are reliable, accessible and fit for everyday use., * IT support role within a school

• Hardware, software and connectivity troubleshooting
• Maintenance of computers and classroom technology
• Technical assistance for staff and students
• Opportunity to support digital learning, As the School IT Technician, you will assist with the day-to-day running of the school’s IT systems. You will respond to technical support requests, maintain equipment and help ensure that technology supports teaching, learning and administrative activities effectively., * Provide first-line technical support to staff and students.
• Diagnose and resolve hardware, software and connectivity issues.
• Install, configure and maintain computers, laptops and printers.
• Assist with network connectivity and user account issues.
• Support classroom technology, including projectors and interactive displays.
• Carry out routine equipment checks and software updates.
• Maintain records of support requests, faults and repairs.
• Assist with IT equipment inventories and asset management.
• Follow data protection, cybersecurity and safeguarding procedures.
• Escalate complex technical problems when necessary.

About the School

The school aims to provide a supportive learning environment where technology plays an important role in everyday teaching and administration. The IT Technician will help maintain dependable systems and provide effective support across the school.

• Previous experience in IT support or a related technical role.
• Good knowledge of computer hardware and operating systems.
• Understanding of basic networking and connectivity.
• Strong troubleshooting and problem-solving skills.
• Good communication and customer service abilities.
• Organised approach with the ability to prioritise tasks.
• Ability to work independently and collaboratively.
• Willingness to learn new systems and technologies.
• Willingness to complete all required safeguarding and background checks.
• The right to work in the UK.