Managing Agent Data Co-ordinator

• Maintaining accurate records relating to managing agents, RTM companies and managed properties.
• Collecting, checking and updating compliance, contractual and property information.
• Monitoring and recording important compliance data, including fire, gas, electrical and lift safety information.
• Producing reports and management information for operational teams.
• Identifying and resolving data quality issues.
• Supporting continuous improvement projects and data cleansing exercises.
• Working closely with colleagues, managing agents and external partners to ensure information is accurate and up to date.
• Providing a high-quality, customer-focused service to support residents and operational teams.

• Experience working with data, records or business systems.
• Strong attention to detail and accuracy.
• Good Microsoft Excel skills.
• Excellent organisation and time management skills.
• Strong communication and relationship-building skills.
• A proactive approach to problem solving.
• Experience in housing, property management or a similar environment would be beneficial.

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.