IT Support Specialist - Gameday Support - FSU Athletics - FSU Athletics - Concessions

Aramark
Tallahassee, FL, United States
18 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Information Technology Audit Information Technology

Job description

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives., * Responsible for proactive support and maintenance around POS systems and other technologies in use during events

  • Communicate application issues to appropriate application owners and vendors
  • Ensure the delivery of high-quality IT services to support the business
  • Work cooperatively and take direction from onsite IT Lead
  • Stay up to date on the latest IT trends and technologies
  • Responsible for proactive support and maintenance around POS systems and other technologies in use during events
  • Communicate application issues to appropriate application owners and vendors
  • Ensure the delivery of high-quality IT services to support the business
  • Work cooperatively and take direction from onsite IT Lead
  • Stay up to date on the latest IT trends and technologies
  • Be familiar with IT audits and security assessments
  • Resolve IT incidents and problems
  • Represent the IT department to onsite leadership
  • Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds
  • Be familiar with IT audits and security assessments
  • Resolve IT incidents and problems
  • Represent the IT department to onsite leadership
  • Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds

Requirements

  • Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
  • 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
  • Has experience working in a concessions/stadium environment (preferred)
  • Proven ability to effectively troubleshoot IT issues
  • Basic understanding of IT systems and infrastructure
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to work under pressure and meet deadlines
  • Ability to work stadium/arena events while constantly on the move between properties

About the company

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter . #FSU

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