ServiceNow Admin/Developer

• Perform daily, weekly, monthlysystem monitoring, verifying the integrity and availability of ServiceNowapplications
• Collaborate with Platform andDelivery teams to perform ServiceNow upgrades and patching. Coordinatesystem updates across different instances, ensure latest patches, andconfiguration changes
• Assist with reportconfiguration, dashboards, and maintenance and performs operationaladministrative tasks, as needed
• Actively collaborates withother teammates to perform code reviews, discuss new developments andprojects, and shadow other junior admins/developers as needed
• Support the administration forProduction and non-prod instances
• Collaborate with the ProductionSupport and ServiceNow Operation teams to monitor support cases
• Document administrativeprocesses and issues resolution
• Working with business linestakeholders to develop clear requirements.
• Participate in the daily scrummeeting and other related Agile ceremonies
• Responsible for performingdaily administration, issue resolution, and troubleshooting of theServiceNow platform for any reported problems across all instances.

• 3+ Years’ experience withServiceNow Platform Administration
• 3+ Years of experience withApplication Experience: Incident, Problem, Change Management, Knowledge,Service Catalog, ITOM/CMDB
• Current ServiceNow SystemAdministrator certification required
• Strong experience in systemadministration and JavaScript
• Ability to troubleshoot complextechnical issues
• Experience diagnosingperformance related issues
• Agile experience
• Current ServiceNow SystemAdministrator (CSA) certification required
• Priority consideration given tocandidate that possess a current ServiceNow Certified ImplementationSpecialist (CIS) for SPM and/or APM certification

Desired Skills

• ServiceNow Development andAdministration/Integration
• ServiceNow CertifiedApplication Developer
• ITIL v3 or ITIL v4

Education:

• Bachelor-s or Master-s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field.

Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work options
• 401(k) with 150% match up to 6%
• Employee Share Ownership Plan
• Medical, Prescription, Dental & Vision Insurance
• Life Insurance
• 100% Company-Paid Mobile Phone Plan
• 3 Weeks PTO + 7 Paid Holidays
• Paid Parental Leave
• Adoption, Surrogacy & Cryopreservation Assistance
• Subsidized Back-up Child/Elder Care & Tutoring
• Career Planning & Coaching
• $5,250 Tuition Reimbursement & 20,000+ Online Courses
• Employee Resource Groups
• Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
• Disaster Relief Programs

About Sogeti

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.