Engineer 3 Network Design Engineer - Managed Enterprise Solutions

Network Design Engineer works for and under the general direction of the Manager, Network Engineering. Primary responsibilities include the design of custom enterprise network solutions for our customers, troubleshooting, installing, implementing and administering network systems, and providing Tier IV Help Desk escalation support. Analyzes capacity issues and develops capacity planning models. Responsible for ensuring planned maintenance and testing activities are executed and for developing guidelines for network configuration and security standards., Design and implementation of custom network solutions for existing and potential customers. Follows best-practice industry standards to provide a network design which is functional, scalable and secure.

Supports the Solutions Architect group to design, document and implement customer pilots and provide support for customer testing as required while in the pilot phase of the sales process.

Provides network engineering support to Sales organization as required.

Provides Tier IV escalation support to Help Desk. Troubleshoots, diagnoses and resolves customer network issues. When applicable, recommends changes to remediate any network deficiencies to enhance network performance.

Researches, evaluates and provides recommendations for new hardware and software solutions, to stay current with new technology and market trends and future requirements.

Position requires participation of a rotating ‘on call’ schedule to provide support for our business and customers.

Creates technical presentations as needed, presenting to various audiences (both internal and external) with all levels of technical knowledge.

Develops, documents and maintains processes and procedures related to design, implementation, maintenance and operations of various complex customer networks.

Follows and enforces documented processes and procedures to meet established compliance requirements.

Analyzes customer bandwidth requirements and system interdependencies as required. Develops capacity planning models to meet customer’s future needs.

Perform other tasks as requested by the Sr. Manager, Network Engineering

B.A. or B.S. Degree in a technical field from an accredited college or university.

5 years of experience in network design, implementation, installation, maintenance and troubleshooting of complex networks.

Equivalent combination of education and experience considered.

CCNP, JNCIP, FNCSP(NSE4), CCVP, CCSP Certification or equivalent on-the-job experience considered

Strong working knowledge of various Vendor routers, switches, firewalls and wireless devices to include; Cisco, Meraki, Fortinet, Juniper, Aerohive, Airtight and Cradlepoint

Strong understanding of networking technologies to include :

MPLS, Frame-Relay, PPP, ISDN, T1

High Availability protocols such as; HSRP, VRRP, GLBP

IP Routing protocols to include; RIPv1, RIPv2, OSPF, BGP, EIGRP, Policy Routing

Tunneling protocols to include; GRE, IPSec, DMVPN, IWAN

QOS, Traffic Policing and Shaping

ACLs, AAA, TACACS , RADIUS, SNMP, DHCP

Switch VLANs, VTP, STP

VoIP, SIP and PRI trunking

Wireless Networking

Understanding of VoIP, SIP and PRI voice technologies

Understanding of various network tools to include WhatsUp Gold, SolarWinds Orion, Cisco CCE, Cisco Prime, FortiManager, FortiAnalyzer, Wireshark or Netscout

Understanding of various compliance requirements, to include, but not limited to, PCI DSS, HIPAA, SOC a plus

Organized individual with the ability to manage multiple projects or tasks.

Strong technical documentation skills, to include creating network diagrams, operations and maintenance procedures, and technical presentations.

Strong verbal skills, to include technical presentations to all levels of technical expertise., Bachelor’s Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

National Pay Range: $75,216.72 USD-$176,289.19 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services., Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.