Lead Product Owner, Digital Commerce

Planning Coaching Operations Leadership Management Mentorship Governance User Story Procurement Coordinating Communication Accountability Prioritization Risk Management Decision Making Customer Service Product Roadmaps Process Analysis Product Delivery Agile Methodology Business Analysis Project Management Influencing Skills Business Valuation Progress Reporting Product Leadership Business Objectives Product Engineering Operations Analytics Strategic Objectives Business Requirements Dependency Management Full Stack Development Stakeholder Management Business Transformation Balancing (Ledger/Billing) Stakeholder Communications Scrum (Software Development) Business Continuity Planning Milestones (Project Management) Digital Customer Experience (DCX), The Lead Product Owner, Digital Commerce is responsible for leading the BOPIS expansion initiative from planning through implementation and rollout. The role brings together business, product, technology, dealer systems, operations, analytics, and external partners to align scope, sequencing, dependencies, risks, decisions, and outcomes.

In addition to this primary initiative, the Lead Product Owner partners with existing Lead Product Owners to maintain and prioritize the broader Digital Commerce roadmap and regular backlog. The ideal candidate can lead a complex cross-functional initiative while balancing stakeholder demand, facilitating tradeoff decisions, and translating business objectives into actionable work.

Key Responsibilities

BOPIS Expansion Initiative Leadership

Lead the BOPIS expansion initiative end to end, including planning, workstream coordination, execution oversight, rollout readiness, and progress reporting.

Develop and maintain an integrated initiative plan covering scope, milestones, owners, dependencies, risks, decisions, and delivery sequencing.

Coordinate work across business, product, engineering, dealer systems, operations, analytics, legal or procurement partners as needed, and external vendors.

Facilitate cross-functional working sessions and decision forums to resolve issues, clarify accountability, and keep the initiative moving forward.

Manage risks, blockers, and interdependencies proactively, escalating decisions with clear options and business impact.

Partner with stakeholders to define success measures, rollout expectations, operational readiness, and intended customer and business outcomes.

Provide clear, concise updates to leadership on progress, upcoming milestones, risks, decisions, and support needed.

Capture lessons learned and help establish repeatable practices for future dealer-connected commerce initiatives.

Digital Commerce Roadmap and Backlog Partnership

Partner with existing Lead Product Owners to maintain and prioritize the Digital Commerce roadmap and regular backlog.

Align backlog priorities to strategic objectives, customer impact, business value, risk, dependencies, delivery capacity, and operational needs.

Promote a cohesive commerce roadmap by identifying cross-team impacts, sequencing needs, and shared dependencies.

Facilitate prioritization and tradeoff discussions when demand exceeds available capacity.

Communicate priorities, decisions, delivery expectations, and changes transparently to business and technology partners.

Balance BOPIS initiative needs with regular enhancements, production support, and other committed commerce work.

Business Analysis and Delivery Enablement

Provide leadership, coaching, and direction to Business Analysts supporting the initiative and commerce portfolio.

Guide discovery, process analysis, requirements development, backlog refinement, solution definition, and readiness activities.

Review and validate business requirements, user stories, acceptance criteria, process flows, and functional documentation.

Partner with engineering and delivery teams to ensure prioritized work is sufficiently defined, sequenced, and ready for execution.

Support release planning and confirm that delivered solutions achieve the intended business and customer outcomes.

Stakeholder Engagement and Governance

Build strong partnerships across business, product, technology, operations, customer experience, dealer-facing teams, and external partners.

Establish practical governance and operating rhythms that support timely decisions, clear ownership, and transparent progress reporting.

Lead discussions that align stakeholders around scope, priorities, roles, tradeoffs, and expected outcomes.

5+ years of experience in Product Ownership, Product Leadership, Project Management, Business Analysis, or Digital Product Delivery.

Experience leading a complex, cross-functional digital initiative with multiple business and technology workstreams.

Strong understanding of product roadmaps, backlog management, prioritization frameworks, dependency management, and Agile delivery practices.

Experience creating and maintaining initiative plans, milestones, risks, decisions, and stakeholder communications.

Experience leading or mentoring Business Analysts and guiding requirements development.

Proven ability to manage competing priorities, facilitate tradeoff decisions, and influence across business and technology organizations.

Exceptional communication, facilitation, organization, and stakeholder management skills.

Experience with digital commerce, eCommerce, BOPIS, omnichannel fulfillment, dealer or retail systems, or digital customer experiences preferred., product ownership, backlog management, stakeholder management, ecommerce, BOPIS, dealer systems, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Strategic initiative leadership for BOPIS expansion, with shared stewardship of the broader Digital Commerce roadmap and backlog.

ROLE PRIORITY Primary: Lead the BOPIS expansion initiative

Secondary: Partner with existing Lead Product Owners on the regular Digital Commerce backlog and roadmap, The BOPIS expansion initiative has clear scope, ownership, sequencing, risk management, and decision-making.

Cross-functional teams remain aligned on priorities, milestones, dependencies, and rollout readiness.

Leadership has transparent visibility into progress, risks, decisions, and support needed.

The broader Digital Commerce roadmap and backlog remain coordinated in partnership with existing Lead Product Owners.

Business Analysts and delivery teams have clear, actionable, and sufficiently defined work.

The role delivers measurable business and customer outcomes while balancing strategic initiative work with regular commerce demand., We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.