Sr AI Solution Engineer - Onsite, Minneapolis, MN

As part of our HR Digital and AI Transformation, the HR organization is advancing a digital-first operating model that uses artificial intelligence (AI) and intelligent automation to improve employee experiences and HR operations. The team develops scalable solutions across the employee lifecycle using technologies including Moveworks, ServiceNow, Workday, Snowflake, Databricks, and UiPath., * Design and implement intelligent HR workflows and virtual agents using platforms such as Moveworks, ServiceNow Virtual Agent, and Workday Extend.

• Build and deploy AI applications using LLMs, AI agents, retrieval-augmented generation (RAG), prompt engineering, and orchestration frameworks.
• Develop conversational AI solutions for HR use cases, including policy questions, case resolution, onboarding, and employee support.
• Develop integrations, application programming interfaces (APIs), microservices, and reusable components across HR, enterprise resource planning (ERP), and collaboration systems.
• Configure and optimize workflows, business rules, and data models within ServiceNow, Workday, and other HR applications while supporting solution reliability, security, and scalability. Analyze usage metrics, resolution rates, and user feedback to optimize automation logic, natural language processing (NLP) accuracy, virtual agents, and robotic process automation (RPA), while collaborating with HR and IT teams through agile delivery. *

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field and 4+ years of experience in AI solution development, automation engineering, or platform configuration.
• Experience with at least one agentic AI platform, such as Moveworks, ServiceNow Virtual Agent, or Workday Extend, OR an RPA platform such as UiPath.
• Experience with LLMs, RAG architectures, vector databases, embeddings, or prompt engineering.
• Programming experience using Python, JavaScript, or PowerShell. Experience integrating enterprise applications using REST APIs, JSON, OAuth, webhooks, or middleware. *

Preferred Qualifications

• Experience with AI orchestration frameworks such as Semantic Kernel, LangChain, LangGraph, or AutoGen.
• Experience with Workday Studio, Workday Extend, ServiceNow Flow Designer, or ServiceNow Virtual Agent Designer.
• Experience with enterprise LLMs, vector databases, SQL, Snowflake, or Databricks.
• Experience with UiPath Studio, Orchestrator, or Automation Hub. Experience with HR processes and systems, including onboarding, case management, employee support, data privacy, security, or compliance. *

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$97,600.00 - $146,400.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans