Senior Specialist - IT Site Shared Services

The IT Infrastructure Engineer will support the IT Infrastructure technology required to start-up the Cell Therapy Facility for BMS in Leiden., * IT Infrastructure troubleshooting including Network, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.

• Responsible for the IT Life Cycle Management (LCM) program as well as the roadmap for all the above listed IT Infrastructure.
• Be the CTF IT Cybersecurity Point Of Contact (POC) and own the system patching effort for various local IT systems.
• Monitor, track and reduce ServiceNow tickets related to IT Shared Services.
• Manage spares and inventory for IT Infrastructure.
• Accountable for uninterrupted 24/7 operation of manufacturing systems for CAR-T manufacturing.
• Responsible for creating SOP, WI and qualification of the equipment’s and the documentation.
• Responsible to manage the shared computers in the Clean Room Area., Disclaimer: For any third parties or external agencies, please, be informed we do not accept unsolicited requests, proposals, applications or profiles for any of our roles at BMS.

We hire for skills and capabilities, not just credentials - if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Besides in-depth knowledge and experience with IT Infrastructure, the candidate must possess excellent communication skills, strong can-do attitude, flexibility, helicopter view and must be savvy working with both technology and business partners across the international organization., * 5 + years of experience as an Infrastructure Engineer.

• Knowledge of process automation system is beneficial
• Core competencies include, communication skills, problem-solving, flexibility to react to changing business needs, ability to meet deadlines and a commitment to self-development
• Strong interpersonal skills and the ability to work in a team environment
• Ability to work independently and within cross functional teams
• Installation and maintenance of the Hardware like label Printers, Scanners, and IT peripherals
• Knowledge of Desktop installation and support.
• Basic Knowledge on servers, data center, firewalls, Network.
• Basic knowledge on the Lab systems.
• Knowledge of ServiceNow, CMDB.