Technical Program Manager
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Role details
Tech stack
Job description
Reporting to the Site and Construction Manager, the Technical Program Manager will lead cross-functional programs that span infrastructure engineering, data center operations, and customer delivery.
Requirements
You will ensure that server hardware, networking, and facility systems are aligned to meet performance, availability, and scalability goals for IRENs cloud customers. - Bachelors degree in Computer Science, Electrical Engineering, or related field; or equivalent professional experience. - 7+ years of experience in technical program management, infrastructure operations, or data center environments. - Strong understanding of server hardware, networking, and data center systems (power, cooling, cabling). - Experience with infrastructure automation, cloud architectures, and internal developer platforms. - Ability to read and write code for documentation, demos, or technical validation. - Proven ability to manage complex, cross-functional programs with multiple stakeholders. - Skilled in risk management, dependency tracking, and milestone-based execution. - Familiarity with Agile, Scrum, and other project management methodologies. Preferred Qualifications - Experience in high-performance computing (HPC), hyperscale, or Tier 3+ data center environments. - Certifications in PMP, ITIL, or similar frameworks. - Experience with infrastructure monitoring and availability tools. - Strong interpersonal and communication skills, with the ability to influence without direct authority. - Experience managing hardware suppliers and coordinating with internal and external stakeholders. - Ability to define program goals, KPIs, and success metrics aligned with business objectives. - Program Leadership: Drive end-to-end execution of infrastructure programs, managing scope, timelines, risks, and dependencies across multiple teams. - Technical Coordination: Translate infrastructure engineering requirements into actionable plans, integrating server hardware, networking, and data center support systems. - Operational Oversight: Partner with datacenteroperations to ensure power and cooling systems meet performance and reliability standards. - Customer Delivery: Interface with cloud customers to understand infrastructure needs, communicate project timelines, and ensure service availability. - Availability Management: Monitor and maintain customer infrastructure uptime, proactively identifying and resolving risks and issues. - Stakeholder Communication: Provide clear and consistent updates to internal teams and external customers, managing expectations and aligning priorities. - Project Planning: Develop detailed project plans, resource allocations, and risk mitigation strategies for infrastructure deployments and upgrades. - Continuous Improvement: Identify opportunities to improve operational efficiency, scalability, and reliability across infrastructure programs.
Benefits & conditions
Compensation - The expected base salary for this role starts at $150,000.00 USD. - Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region - Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive), project allowances - Relocation (as appliable and based on successful candidate circumstances) Health and Wellness - Medical, dental, and vision insurance co erage - 100% company paid for employees, 75% company paid coverage for dependents - Company-paid life and disability insurance - Voluntary life, critical illness, and accident coverage available - Health Savings Accounts (HSA) - when combined with the High Deductible Health Plan - Employee Assistance Program and wellness resources Financial Well-Being - 401(k) retirement plan with company match - Financial wellness tools and resources Time Off and Flexibility - Paid Time Off (PTO) and paid holidays Growth and Development - Opportunities for advancement and internal mobility - Training and personal development opportunities Lifestyle and Culture - Company events and team-building activities We value diverse perspectives and believe that skills can be developed. If youre passionate about this role, we want to hear from you whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. IE US Operations, Inc. I
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