Application Engineer- Industrial Communication in United

As an Application Engineer, you will be the technical interface between HMS’s product portfolio and our customers; machine builders, device manufacturers, system integrators, and end-users. You will understand customer applications and requirements, define how HMS solutions fit into those needs, and support pre-sales, design-win, application development, commissioning, and post-deployment optimization. You will work closely with Sales to promote, organize, and deliver various certified training programs on-site with customers and help support marketing campaigns to drive the growth of the paid training programs.

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field, or a combination of education and experience, preferably with focus on Industrial Ethernet & Networking \n

• 2-5 years of experience in industrial networking, industrial automation, controls, technical support, and/or technical training. A CCNA or CompTIA Networking+ certification is a plus. \n

• Strong understanding of industrial networking, managed switch technologies, and communication protocols. \n

• Excellent problem-solving and communication skills. \n, * Experience with HMS-type products or comparable connectivity solutions (gateways, embedded modules, remote monitoring/IIoT platforms). \n

• Skills to support PROFIBUS & PROFINET Training and system diagnostics, \n

• Skills to support Ethernet/IP, Industrial Ethernet Training, and networking diagnostics \n

• Demonstrated knowledge of OT/IT convergence, IIoT architectures, Layer 2/Layer 3 networking, managed switches and routers, remote connectivity and cybersecurity, industrial wireless technologies (Wi-Fi and 5G), and industrial communication networks, with strong troubleshooting and diagnostic capabilities. \n

• Demonstrated ability to work independently, take initiative, and adapt in a fast-moving technology environment.

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• Promote, develop, and deliver instructor-led technical training programs for customers, partners, and industrial automation professionals. \n

• Manage classroom environments, both in-person and virtual, ensuring effective learning outcomes. \n

• Prepare training materials, demonstrations, and hands-on lab exercises. \n

• Evaluate student progress and provide technical guidance and support during training sessions. \n

• Maintain training equipment, lab environments, and course documentation. \n

• Provide technical expertise related to Industrial Ethernet and industrial communication technologies. \n

• Support troubleshooting and problem resolution as part of training and professional services engagements. \n

• Gather customer feedback to improve training programs and service offerings. \n

• Engage with customers (internal & external) to assess application requirements, network environments, performance & reliability constraints, and integration needs for industrial communication solutions. \n

• Translate customer requirements into HMS product configurations, integration guidelines, and best practices (e.g., industrial protocols such as PROFINET, EtherNet/IP, EtherCAT, Modbus). \n

• Capture and share field experience, customer insights, and application trends to influence product development and future enhancements. \n

• Monitor industry developments - networking protocols, OT/IT convergence, IIoT, and security trends - to position HMS solutions effectively. \n

• Represent HMS at customer meetings, trade shows, webinars, and technical working groups as needed. \n

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