SAP Application Support Specialist
FourthSquare, LLC
Plano, TX, United States
9 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Java (Programming Language)
C Sharp (Programming Language)
System Configuration
Relational Databases
MariaDB
Microsoft SQL Server
Oracle (Applications)
SAP (Applications)
Software Engineering
Information Technology
Vba Programming Language
SAP S/4HANA
Job description
Provides Tier 1 Voice of Customer (VOC) support for a major consumer electronics client operating on SAP S/4HANA, applying technical and analytical skills to troubleshoot and resolve business-critical system issues. Responsibilities
- Provide Tier 1 VOC support to end users on the SAP S/4HANA platform
- Investigate, analyze, and troubleshoot issues; escalate as appropriate
- Review source code and system configurations for root cause analysis
- Collaborate with internal IT, SAP functional, and technical teams
- Document customer interactions, issue details, and resolutions
Requirements
- Bachelor’s in Computer Science, Information Technology, or related discipline
- 2+ years in software development (VB, C#, Java, or equivalent)
- SAP/S/4HANA exposure preferred but not required
- RDBMS experience (Oracle, MS SQL, MariaDB) preferred
- Strong analytical, diagnostic, and problem-solving abilities
- Excellent communication skills; prior client-facing experience preferred
Best Regards, Praveen
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