Storage Billing Specialist

The Storage Billing Specialist is responsible for reviewing, verifying, and accurately completing transportation orders that have been delivered to storage. This position ensures all required order information, documentation, dates, rates, fees, and billing details are accurate and complete after an order is moved into storage and prepared for invoicing. The role serves as an important quality-control step between transportation completion and client billing, helping ensure appropriate charges are captured and orders are not invoiced with missing or inaccurate information., * Maintain a high level of accuracy and attention to detail when reviewing and completing transportation orders delivered to storage.

• Ensure orders contain all required information after invoicing and follow client-specific billing requirements.
• Identify missing information and research the appropriate source when necessary.
• Verify supporting documentation after applying charges and prevent incorrect or unsupported charges from being billed.
• Complete orders efficiently while maintaining accuracy.
• Escalate questionable information, billing instructions, or discrepancies rather than making assumptions.
• Prepare and review monthly storage e-bills.
• Follow established policies consistently for every order.
• Perform other duties assigned by management., This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other reasonably related duties as assigned to meet business needs. ACERTUS reserves the right to modify, revise, or update job duties, responsibilities, and requirements at any time.

Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)

• HS Diploma or Equivalent Required
• At least one year of performing billing duties strongly preferred

Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

• Strong attention to detail and accuracy.
• Ability to review large amounts of information systematically.

• Basic computer skills and ability to navigate multiple screens within a transportation management system.

• Proficient in Microsoft Office products, specifically Excel and Outlook.

• Ability to interpret order notes, condition reports, receipts, and billing information.
• Strong organizational and time-management skills.
• Ability to identify discrepancies and follow established procedures to resolve them.
• Understanding of client-specific billing requirements is preferred.
• Ability to work independently while knowing when to ask questions or escalate an issue., * Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
• Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
• Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
• Regular attendance is a necessary and essential function.

At ACERTUS. we believe our employees are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.

Medical, Dental, and Vision

Voluntary Life/Disability, Accident, Critical Illness, and Hospital Indemnity

Company Paid Basic Life and Long-Term Disability

Company Paid Time Off (PTO)

7 Company-Paid Holidays plus 1 Floating Holiday

401(k) with company match

Tuition Reimbursement, Financial wellness resources, Retirement planning, and legal services

Employee discount programs

Complimentary Grubhub+ membership

Casual dress code

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions. Exposed to moderate noise levels.