Technology Support Specialist Long Term Sub

Responsible for the maintenance and repair of information technology hardware and associated services, provides professional technology customer service to staff and students in schools and on a help desk. This is a temporary long term sub position (approximately 11/30/26 - 2/24/27) for two days per week to help support our team.

• Provides on-site, remote and phone support to multiple schools.
• Installs, configures and upgrades hardware, operating system software and application software.
• Maintains records of technical support requests and needs for various sites.
• Communicates with end users during the repair process.
• Performs other tasks or assumes other responsibilities as may be assigned by the supervisor or designee.

• Excellent oral communication, written communication, time management and organizational skills.
• Ability to be positive, effective and provide professional customer service and relation skills with staff, students, community members and colleagues whose computer skill-levels vary widely.
• Pro-active attitude in anticipating, pre-empting, finding and solving problems.
• Exhibited interest in education and its curricula.
• Ability to work independently and autonomously, and exhibit adaptability and flexibility.
• Ability to handle multiple demands and prioritize effectively.
• Ability to stay organized and follow through on daily tasks and projects.
• Ability to project a friendly and approachable personality.
• Ability to work a flexible schedule when necessary.
• Ability to speak/understand English language and read and comprehend simple instructions.
• Ability to apply deductive reasoning and carry out simple instructions and ability to deal with changing situations with multiple variables, and the ability to make reasoned decisions within established guidelines.
• Ability to occasionally lift or move up to 50 pounds required. Must have the ability to sit, stand, use hands to handle and feel, reach with hands and arms, talk, hear and see at a distance of 20 inches or less.