Application Support Specialist

Addison Group
Chicago, IL, United States
9 days ago
Apply on addisongroup.gosnaphop.com
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
2 years minimum
Compensation
$75,000.0 - $95,000.0
Working hours
Shift work

Tech stack

Business Software Cyber Security Data Transformation Information Technology Operations Python (Programming Language) Microsoft Visio Cloud Services Salesforce.Com Snowflake Information Technology

Job description

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Requirements

The ideal candidate has a strong application support background, excellent problem-solving skills, and an eagerness to learn new technologies. Experience supporting multiple applications in a complex environment is preferred. Candidates do not need expertise in one specific platform, as the team is looking for someone adaptable who can learn and support a broad range of systems.

Experience with POS, PMS, ticketing, or other transaction-based applications is a plus, but not required. Strong troubleshooting skills, technical aptitude, and a willingness to learn are the top priorities.

Top Skills:

  • 2+ years of application support experience
  • POS or PMS experience, or experience supporting large-scale applications
  • Strong troubleshooting skills and technical aptitude
  • Eagerness to learn and grow

Nice to Have:

  • Experience supporting large venues or high-volume environments
  • Admissions or ticketing system experience

Benefits & conditions

Schedule: On-site Monday-Thursday, remote Fridays; 5-10% travel and occasional on-call rotation during busy seasons.

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Apply on addisongroup.gosnaphop.com
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