Software Principal Engineer

The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners., As a Principal DevOps / Software Engineer, you will architect, build, and evolve the cloud automation, orchestration, and platform capabilities that power our global development ecosystem. You will work deeply within our VMware-based infrastructure stack, spanning Aria Automation, Aria Operations, VCF, ESXi, and vCenter, while driving modernization toward next-generation VCF Operations and AI-enabled orchestration frameworks.

You will partner closely with our software engineering Scrum teams to deliver resilient, intelligent, and scalable automation services that enhance developer productivity, streamline reservation and deployment workflows, and maintain the reliability of critical DevOps tool chains. Your leadership will influence both technology strategy and hands-on implementation across complex hybrid-cloud environments.

You will:

• Design, implement, and evolve cloud automation and orchestration workflows for VMware-based platforms, including Aria Automation/Operations and emerging VCF Operations
• Architect and maintain integrations with ServiceNow, reservation systems, deployment services, and asset management platforms supporting global engineering teams
• Develop, enhance, and maintain automation pipelines and services supporting virtual and physical asset provisioning
• Lead modernization initiatives as Aria is modernized, transitioning orchestration capabilities into new VCF-based platforms and intelligent automation ecosystems
• Create automation frameworks, APIs, and services enabling self-service provisioning, developer tooling, and global platform operations
• Collaborate closely within Agile/SCRUM teams to design high-quality automation, observability, and platform capabilities aligned with product engineering needs
• Drive architectural discussions, document solutions, and mentor engineering peers in DevOps engineering, platform automation, and VMware-centered cloud technologies
• Champion secure-by-design engineering practices, reliable CI/CD methodologies, and scalable operational patterns across the stack

• 8-12 years of professional experience in DevOps engineering, cloud automation, or software engineering, with senior-level ownership of infrastructure orchestration and developer-focused services
• Expert-level proficiency with VMware Cloud Foundation (VCF), vCenter, ESXi, and enterprise-scale virtualization management
• Extensive hands-on experience with VMware Aria Automation (vRA/vRealize), Aria Operations, and orchestration tooling, including lifecycle management, blueprints, policies, and extensibility
• Demonstrated experience architecting and developing complex automation pipelines, including API-driven workflows, infrastructure-as-code, and multi-platform integrations
• Strong programming or scripting expertise (Python, PowerShell, JavaScript, or equivalent) for automation, platform integration, and orchestration logic
• Experience integrating DevOps automation with ServiceNow, including CMDB synchronization, workflow automation, and custom orchestration triggers
• Deep understanding of cloud automation frameworks, CI/CD pipelines, Git-based workflows, and enterprise DevOps practices
• Strong knowledge of platform observability, operational analytics, and distributed system diagnostics
• Ability to lead architectural initiatives, produce clear technical documentation, and mentor cross-functional engineering teams
• Experience operating within Agile/SCRUM teams, influencing strategy across multiple software and infrastructure groups
• Strong communication skills and the ability to work closely with global engineering, operations, and platform teams

Desirable Requirements

• Experience with ServiceNow development, including scripting, custom integrations, API development, and platform configuration
• Exposure to IPAM solutions or network services automation (e.g., Infoblox or equivalent)
• Strong familiarity with Agile/SCRUM methodologies and enterprise SDLC practices
• Experience with GitOps and container-oriented tooling such as Kubernetes, Helm, Kustomize, or related platforms
• Exposure to Agentic AI / GenAI as applied to workflow automation, intelligent orchestration, or advanced developer tooling
• Experience developing automation for hybrid cloud or multi-cloud environments
• Understanding of infrastructure security, RBAC models, and enterprise compliance frameworks

Within ISG, innovation isn’t just about creating new technology- it’s about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers’ trust. When your products power critical infrastructure around the world, that responsibility matters.

We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren’t looking for people who are content with the status quo- we look for builders who question it, improve it, and occasionally rewrite it.

If you’re energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what’s next instead of simply maintaining what’s been done before, you’ll find your place here.

Join us and help build the future of enterprise technology., We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us., Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.