Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.thejobnetwork.com

Tech stack

Microsoft Windows Apple Mac Systems Dynamic Host Configuration Protocol Linux Domain Name System (DNS) Virtual Private Networks (VPN) Microsoft Office Networking Basics TCP/IP Software Troubleshooting Hardware Infrastructure

Requirements

• Proven experience as a Desktop Support Technician or in a similar IT support role.
• Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
• Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
• Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
• Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
• Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
• Ability to work independently and as part of a team.
• Preferred relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent is a plus.

Apply for this position

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Apply on www.thejobnetwork.com

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